• Job Description

  Req#: R0433171
  Employer Industry: Healthcare Services
  
  Why consider this job opportunity:
  - Salary up to $24.50 per hour
  - Comprehensive benefits package including medical, dental, vision, and 401(k) match
  - Flexible hybrid schedule with opportunities for professional growth
  - Support for you and your family through resources like counseling sessions and backup care
  - Directly impact patient care and engagement for complex chronic conditions
  - Be part of a mission-driven, collaborative care team
  
  What to Expect (Job Responsibilities):
  - Facilitate completion of Comprehensive Health Evaluations (CHE) in nephrology offices, clinics, or via telehealth; coordinate with Nurse Practitioners and clinics for in-person appointments
  - Perform outbound calls to patients, caregivers, and clinics for CHE scheduling, reminders, and rescheduling
  - Welcome new patients to the program and escalate concerns to RN or Nurse Practitioner as appropriate
  - Maintain accurate documentation and communicate patient updates to the care team
  - Organize outreach efforts by urgency and importance to maximize patient impact
  
  What is Required (Qualifications):
  - High School Diploma or GED required; Associate’s or Bachelor’s Degree preferred
  - Minimum of 2 years professional work experience in a customer service, patient-facing, or telephonic outreach role
  - Prior experience in a healthcare setting preferred
  - Intermediate proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
  - Strong verbal and written communication skills, active listening, and motivational techniques
  
  How to Stand Out (Preferred Qualifications):
  - Experience in a healthcare setting
  - Highly organized with excellent time management and follow-through skills
  - Ability to work autonomously and collaboratively with care team members
  
  #HealthcareServices #PatientCare #CareerOpportunity #FlexibleSchedule #ProfessionalDevelopment
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

  DaVita Inc. provides kidney dialysis services through a network of 2,816 outpatient dialysis centers in the United States, serving 204,200 patients, and 321 outpatient dialysis centers in 10 other countries serving 3,200 patients.

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