• Job Description

  Req#: R0433171
  Employer Industry: Healthcare Services
  
  Why consider this job opportunity:
  - Salary up to $24.50 per hour
  - Opportunity for career advancement and growth within the organization
  - Flexible hybrid schedule with a combination of remote work and on-site visits
  - Comprehensive benefits, including medical, dental, vision, and 401(k) match
  - Supportive environment that values innovation, communication, and patient-centered care
  - Directly impact patient care and engagement for complex chronic conditions
  
  What to Expect (Job Responsibilities):
  - Facilitate the completion of Comprehensive Health Evaluations (CHE) in nephrology offices, clinics, or via telehealth; coordinate with Nurse Practitioners and clinics to prepare for in-person appointments
  - Perform outbound calls to patients, caregivers, and clinics for CHE scheduling, reminders, and rescheduling; schedule telehealth CHEs for patients unable to attend in person
  - Welcome new patients to the program and collect any new concerns from existing patients; escalate to RN or Nurse Practitioner as appropriate
  - Maintain accurate documentation and communicate patient updates to the care team
  - Organize outreach efforts by urgency and importance to maximize patient impact
  
  What is Required (Qualifications):
  - High School Diploma or GED required; Associate’s or Bachelor’s Degree preferred
  - 2+ years of professional work experience in a customer service, patient-facing, or telephonic outreach role
  - Prior experience in a healthcare setting preferred
  - Intermediate proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
  - Strong verbal and written communication skills, active listening, and motivational techniques
  
  How to Stand Out (Preferred Qualifications):
  - Experience working autonomously and collaboratively with care team members
  - Highly organized, with excellent time management and follow-through skills
  
  #HealthcareServices #PatientEngagement #CareerOpportunity #FlexibleSchedule #ProfessionalDevelopment
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

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