DaVita Kidney Care
Engagement Specialist - IKC National FLEX Team
7 days agoWhat's your preference?
Job Description
- Req#: R0442209
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $23.00 per hour
- Opportunity for career advancement and professional development within the organization
- Flexible hybrid schedule with no nights or weekends
- Comprehensive benefits including medical, dental, vision, and 401(k) match
- Supportive and collaborative work environment that values innovation and patient-centered care
- Directly impact patient care and engagement for complex chronic conditions
What to Expect (Job Responsibilities):
- Facilitate completion of care evaluations in nephrology offices, dialysis clinics, or via telehealth
- Perform outbound calls for scheduling, reminders, and rescheduling of care evaluations
- Welcome new patients and collect information on their concerns to escalate as needed
- Maintain accurate documentation and communicate updates to the care team
- Coordinate care by ensuring access to eligible resources and assisting with referrals
What is Required (Qualifications):
- High School Diploma or GED required; Associate’s or Bachelor’s Degree preferred
- Minimum of 2 years of professional experience in customer service, patient-facing, or telephonic outreach roles
- Prior healthcare experience preferred
- Intermediate proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
- Exceptional verbal and written communication skills, along with strong organizational abilities
How to Stand Out (Preferred Qualifications):
- Experience in a healthcare setting or with telehealth services
- Familiarity with motivational engagement techniques
- Strong time management skills and ability to work autonomously
- Experience in coordinating care or working with chronic conditions
#HealthcareServices #PatientCare #CareerGrowth #FlexibleSchedule #TeamCollaboration
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
DaVita Inc. provides kidney dialysis services through a network of 2,816 outpatient dialysis centers in the United States, serving 204,200 patients, and 321 outpatient dialysis centers in 10 other countries serving 3,200 patients.
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