• Job Description

  Req#: R0442209
  Employer Industry: Healthcare Services
  
  Why consider this job opportunity:
  - Salary up to $23.00 per hour
  - Comprehensive benefits including medical, dental, vision, and 401(k) match
  - Flexible hybrid schedule with opportunities for professional growth
  - Supportive environment that values innovation, communication, and patient-centered care
  - Direct impact on patient care and engagement for complex chronic conditions
  - Eligibility to begin receiving benefits on the first day of the month following one month of continuous employment
  
  What to Expect (Job Responsibilities):
  - Facilitate CHE completion in nephrology offices, dialysis clinics, or via telehealth; coordinate with Nurse Practitioners and clinics to prepare for in-person appointments
  - Perform outbound calls to patients, caregivers, and clinics for CHE scheduling, reminders, and rescheduling
  - Welcome new patients to the program and collect any new concerns from existing patients; escalate to RN or Nurse Practitioner as appropriate
  - Coordinate care for patients by ensuring access to eligible resources/programs and assisting with referrals and provider appointments
  - Maintain accurate documentation and communicate patient updates to the care team
  
  What is Required (Qualifications):
  - High School Diploma or GED required; Associate’s or Bachelor’s Degree preferred
  - Minimum of 2 years professional experience in customer service, patient-facing, or telephonic outreach roles
  - Prior healthcare experience preferred
  - Intermediate proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
  - Strong verbal and written communication skills, active listening, and motivational engagement techniques
  
  How to Stand Out (Preferred Qualifications):
  - Experience in a healthcare-related role
  - Highly organized, with excellent time management and follow-through skills
  - Ability to work both autonomously and collaboratively with care team members
  - Experience with patient care coordination or outreach
  - Familiarity with telehealth services
  
  #HealthcareServices #PatientEngagement #CareerOpportunity #FlexibleSchedule #ProfessionalGrowth
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

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