Remote Jobs
Engagement Specialist - REMOTE
4 days agoWhat's your preference?
Job Description
- Req#: R0433181
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $24.50 per hour
- Opportunities for growth within a mission-driven, collaborative care team
- Supportive environment that values innovation, communication, and patient-centered care
- Flexible full-time schedule with no nights or weekends
- Directly impact patient care and engagement for complex chronic conditions
- Work remotely with a quiet, private workspace and reliable high-speed internet
What to Expect (Job Responsibilities):
- Facilitate completion of healthcare evaluations in nephrology offices, dialysis clinics, or via telehealth
- Perform outbound calls to patients, caregivers, and clinics for scheduling and reminders
- Welcome new patients and collect concerns, escalating to nursing staff as appropriate
- Maintain accurate documentation and communicate patient updates to the care team
- Coordinate care for patients by ensuring access to eligible resources and assisting with referrals
What is Required (Qualifications):
- High School Diploma or GED required; Associate's or Bachelor's Degree preferred
- 2+ years of professional experience in customer service, patient-facing, or telephonic outreach roles
- Prior healthcare experience preferred
- Intermediate proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
- Strong verbal and written communication skills, along with active listening abilities
How to Stand Out (Preferred Qualifications):
- Experience in customer service or telephonic outreach within a healthcare setting
- Ability to work both autonomously and collaboratively with care team members
- Highly organized with excellent time management and follow-through skills
#HealthcareServices #PatientEngagement #RemoteWork #CareerGrowth #CustomerService
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