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Engineering Application Support Specialist
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Job Description
- Req#: R-5420
Employer Industry: Engineering and Industrial Solutions
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely, with a preference for candidates located near any employer facility
- Supportive and collaborative work environment with a focus on innovation
- Chance to enhance productivity and efficiency in engineering operations
- Engage with cutting-edge engineering software applications and tools
What to Expect (Job Responsibilities):
- Provide technical support for engineering applications, including installation, configuration, and troubleshooting
- Monitor application performance and implement improvements to optimize functionality and user experience
- Develop and maintain documentation for application processes, user guides, and troubleshooting procedures
- Support training sessions for engineering staff on application usage and best practices
- Assist in the integration of new applications and tools into existing engineering workflows
What is Required (Qualifications):
- Minimum of 1+ year of experience with engineering cloud-based applications and services
- Proven experience in application support, preferably in an engineering or technical environment
- Strong understanding of engineering software applications (e.g., CAD, PLM, simulation tools)
- Proficient in troubleshooting technical issues and providing effective solutions
- Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment
How to Stand Out (Preferred Qualifications):
- Bachelor's degree in engineering, Computer Science, or Information Technology preferred; equivalent experience accepted in lieu of degree
- Familiarity with programming languages (e.g., Python, Java) or SQL or Oracle DB scripting
- Knowledge of ITIL or other IT service management frameworks
- Experience with PTC Windchill (PLM) & CAD Applications (Autodesk, PTC Creo Parametric, DS SolidWorks, Siemens NX)
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