LOCATION: Westminster / Maryland (US-MD), United States | BRAND: Knorr Brake Company | REQUISITION ID: 5184 | JOB GRADE:13 | ON-SITE/REMOTE: Hybrid

Knorr Brake Company is the innovative leader in the manufacture and supply of braking systems, passenger doors and climate-control equipment for all types of Mass Transit customers such as: METRO, Light Rail Vehicles, High-Speed Trains, Commuter Rail and Monorail Vehicles for the North America market. We’re part of the Knorr-Bremse Group, the global leader in braking technologies. As part of our team, you’ll collaborate with a world of talented and dedicated colleagues whose sense of purpose complements your own. You’ll find rewarding opportunities, diverse experiences, partnerships, and an unwavering commitment to ethics and integrity. Innovation is part of our DNA. Achievement drives our culture. Learn more today at www.KnorrBrake.com!

JOB DESCRIPTION:

Summary/Objectives:

The Junior Technical Writer, in coordination with the Technical Illustrator, is responsible for the development and internal submission of customer technical manuals for mass transit rail vehicles. The Junior Technical Writer may also assist in the development of training materials as necessary.

The primary responsibility of this position is to produce customer technical manuals in accordance with customer requirements and the development schedule, as agreed upon with the Manager and Team Lead of the Technical Publications department. The customer technical manuals include, but are not limited to, Maintenance Allocation Charts, Running Maintenance Manuals, Heavy Repair Manuals, Special Tools and Test Equipment Manuals, and Service Bulletins (SBUs).

Essential Functions:

• Develop maintenance manuals for new projects according to contract requirements. This includes developing all tasks required by the maintainability analysis developed by engineering. This includes developing the proper test procedures, preventive maintenance procedures, corrective maintenance procedures, etc.
• Develop Special Tools and Test Equipment (ST&TE) manuals according to contract requirements. ST&T manuals include the description, safety requirements, operation, maintenance, and bill of material for the ST&TE.
• Review applicable Engineering Change Notices (ECNs), Field Modification Instruction (FMIs), Field Problem Resolutions (FPRs), and Request for Engineering Changes (RECs) to determine the effect on previously published manuals. Revise manuals for projects under warranty and develop SBUs for out-of-warranty projects.
• Coordinate illustration development with the Technical Illustrator(s) to ensure illustrations are completed per the schedule and in the required format.
• Conduct peer reviews of manuals, IPCs, and SBUs developed by the Technical Writers and Technical Illustrators.

Compentencies:

• Computer/Writing Experience - Proficient:
  • Knowledge of manual development processes
  • Broad base of experience in word processing programs (including Microsoft Word) and PDF editing programs
  • Experience with other software programs (PowerPoint, Excel, Adobe Acrobat)
  • Effective written communication skills
  • Strong proofreading and editing skills
  • Ability to learn new software programs
• Engineering Principles - Experience preferred:
  • Engineering principles/fundamentals
  • Interpret engineering drawing1. Personal Experience:
• Experience in developing manuals to customer requirements.
  • Background in technical writing.
  • Able to work with little or no supervision to complete the product on time to the customer.
  • Strong problem solving and troubleshooting abilities.
  • Able to understand engineering documentation (drawings, schematic, technical documents, etc.).
• Time Management:
  • Able to effectively manage efforts to ensure timely manual development.
  • Able to read a large volume of material (usually customer specifications) and ascertain the salient points.
  • Able to manage multiple projects at one time.
  • Able to track and report time spent on each task and project.
• Communication Skills:
  • Able to interface with other technical writers, technical trainers, technical illustrators, engineers, manager of engineering
  • services, and other departments.
  • Have effective communication skills.
  • Able to interface well with customers.
  • Able to communicate with Operation staff.
• Motivation:
  • Energetic, hardworking, and willing to put in an extra effort when required.
  • Self-starter, eager to take on additional tasks and responsibility.
• Flexibility:
  • Able to work on multiple projects at the same time.
  • Able to change focus from one project to another with short notice.
• Process Orientation:
  • Understand and practice good organization and configuration management skills.
  • Willing to learn and adapt to new processes and procedures.
• Leadership and Teamwork:
  • Able to work well in a team environment, both internally and with customers.

Required Education and Experience:

• Associate Degree or relevant technical experience is acceptable.
• 0-2 Years of experience

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What does Knorr Brake Company have to offer you?

- Competitive Health Benefits, including Medical, Prescription, Dental, Vision and Virtual visits
- Company-paid Basic Life and Accidental Death & Dismemberment Insurance
- Company-paid Short-Term Disability Coverage
- Voluntary life, Disability and other Supplemental coverages
- Identity Theft and Legal Protection benefits
- Health and Dependent Care Flexible Spending Accounts
- Health Savings Accounts
- Generous 401(k) plan
- Tuition Reimbursement
- Free corporate passes to the Baltimore Zoo and Aquarium
- Free gym membership
- Additional discounts include cellular, auto, theme park & attraction tickets, local restaurants, bank partnerships, etc.
- Generous Paid Time Off
- Paid “KBC Cares” Volunteer Time Off
- 12 company-paid holidays (includes full week between Christmas and New Year’s)
- Monthly employee welfare events and corporate outreach (Crab Feast, Take Your Daughters and Sons to Work Day, Chili Cook-Off, etc.)

Knorr Brake Company LLC is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.