WTW
Enrollment Analyst - Health and Benefits Analyst (APAC)
This job is now closed
Job Description
- Req#: 202303370
- Collect, validate and clean benefits enrolment and eligibility data
- Assist with enrolment processes and ensure beneficiary data is updated
- Track and monitor ID cards
- Resolve client queries
- Support contract renewal activities in the context of membership / census listing provision and reconciliation
- Support interactions between clients, WTW and insurance vendors
- Bachelor’s degree required, preferably in a program with heavy emphasis on mathematics or business
- 2-5 years’ work experience either in an insurance company or an outsourcing company doing healthcare processes (eg claims, enrolment)
- Previous benefits or insurance experience a plus
- Experience with data entry, validation and manipulation (advanced Excel skills are essential)
- Advanced proficiency in Microsoft Office (Word, Excel and PowerPoint)
- Ability to review and check data against subject domain knowledge (e.g., health and group benefits) and understand the data’s applicability/accuracy for the designated purpose
- Ability to ask the right questions and seek help where appropriate
- Sense of accountability; owning one’s work and taking pride in it
- Collaboration with a global team, include taking accountability for quality and on-time delivery of own work and involving other team members when appropriate
- Structured problem solving and analytical thinking
- Continuous improvement mindset – increasing task efficiency and effectiveness with each product or service repetition
- Strong client service orientation
- Strong client relationship, interpersonal and team skills
- Proficiency in English required, good written and communication skills
- Able to work shift hours
Data Management
Qualifications
WTW is an Equal Opportunity Employer
About the company
Willis Towers Watson Public Limited Company is an Anglo-American, Irish domiciled global multinational risk management, insurance brokerage and advisory company.
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