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Strategic Customer Success Manager, Renewables (Remote in United States)


PayCompetitive
LocationBoston/Massachusetts
Employment typeFull-Time

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  • Job Description

      Req#: 524
      Employer Industry: Renewable Energy Solutions Provider

      Why consider this job opportunity:
      - Opportunity to make a significant impact in the renewable energy sector
      - Engaging work environment with a dynamic, mission-driven team
      - Strong focus on professional growth and development within the organization
      - Collaborate with cross-functional teams to drive customer success
      - Chance to contribute to global sustainability initiatives

      What to Expect (Job Responsibilities):
      - Act as the primary account owner for coordinating customer health and growth-related efforts
      - Engage directly with customers to enhance their business outcomes through strategic consultation
      - Lead technical discussions to address complex issues and advocate for robust enterprise solutions
      - Manage customer projects end-to-end, ensuring objectives are met
      - Cultivate deep relationships with customers to understand their unique business landscapes and goals

      What is Required (Qualifications):
      - University degree in Business, Engineering, or a related field
      - Minimum of 10 years' experience in customer-facing roles involving project management and business process development
      - Minimum of 10 years' experience in the Renewable Energy industry (Solar/Wind/Storage)
      - Proven experience in managing large accounts and ensuring customer satisfaction
      - Excellent professional communication skills in English; ability to communicate in French, German, or Spanish is an asset

      How to Stand Out (Preferred Qualifications):
      - Experience with B2B SaaS solutions
      - Strong relationship management skills and customer focus
      - Solution-oriented strategic thinker with a drive for resolution
      - Ability to think technically while managing tactical details and strategic goals
      - Enthusiasm for being part of a dynamic team dedicated to making a positive impact

      #RenewableEnergy #CustomerSuccess #CleanEnergy #Sustainability #CareerGrowth
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