Mass Markets
Entry-Level Political Call Center Representative (Republican)
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Job Description
- Req#: 47486
Employer Industry: Business Process Outsourcing (BPO)
Why consider this job opportunity:
- Competitive compensation with various benefits and incentives
- Opportunity for career growth and internal promotions
- Engaging and supportive work environment with a focus on teamwork
- Paid Time Off and paid holidays to promote work-life balance
- Access to comprehensive health benefits after 90 days of employment
- Incentives and rewards programs with chances to earn cash bonuses and prizes
What to Expect (Job Responsibilities):
- Handle inbound and outbound calls professionally and courteously
- Listen to customers to understand their needs and resolve issues
- Document and process customer claims accurately in appropriate systems
- Follow scripts, policies, and procedures while engaging with customers
- Attend training sessions and meetings to stay updated on program knowledge
What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Experience with data entry using a computer
- Fluent in reading and speaking English
- Ability to work scheduled shifts and maintain regular attendance
How to Stand Out (Preferred Qualifications):
- One (1) year of experience in customer service or related fields in a contact center environment
- Previous experience working from home
- Familiarity with state or federal work experience
#BusinessProcessOutsourcing #CustomerService #CareerGrowth #CompetitiveBenefits #Teamwork
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Mass Markets was founded in September 2015 by Anthony Marlowe after MCI, LC, a wholly owned Iowa City Capital Partners, LC Company acquired TMone, LLC. The company, headquartered in Iowa City, Iowa, is a Business Process Outsourcing (BPO) call center f...
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