Mass Markets
Entry-Level Political Call Center Representative (Republican)
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Job Description
- Req#: 47486
Employer Industry: Business Process Outsourcing (BPO)
Why consider this job opportunity:
- Competitive compensation with opportunities for cash bonuses and prizes
- Comprehensive health benefits available after 90 days of employment
- Paid Time Off including holidays to support work-life balance
- Significant opportunities for career advancement within a growth-focused company
- Engaging work environment that promotes teamwork and collaboration
- Paid training to help you develop new skills while earning a paycheck
What to Expect (Job Responsibilities):
- Handle inbound and outbound calls professionally and courteously
- Resolve customer issues by actively listening and understanding their needs
- Document and process customer claims accurately in the appropriate systems
- Follow established scripts, policies, and procedures to ensure compliance
- Attend training sessions to stay informed on program knowledge and processes
What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Experience with data entry using a computer
- Fluent in reading and speaking English
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
How to Stand Out (Preferred Qualifications):
- One (1) year of experience in customer service or related fields in a contact center
- Experience working from home
- Previous state or federal work experience
#BusinessProcessOutsourcing #CustomerService #CareerGrowth #CompetitiveBenefits #TeamEnvironment
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Mass Markets is a global leader in outsourced call center services across the entire customer account lifecycle. With both premise-based and work-at-home contact center outsourcing services, we offer flexibility, and contingency plans for our customers to provide additional vendor-based agent support for the front office, back office, Digital, inbound, and outbound contact center support.
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