• Job Description

  Req#: 1397
  About Our Company
  
  At Altais, we're looking for bold and curious clinicians and innovators who share our passion for enabling better health care experiences and revolutionizing the healthcare system for physicians, advanced care providers, patients, and the clinical community. At Altais, we're building breakthrough clinical support tools, technology, and services to let doctors do what they do best: care for people. We invite you to join our growing passionate team as we change the game for the future of healthcare and enable the experience that people need and deserve. Altais family of companies include Brown & Toland Physicians, Family Care Specialists and Altais Medical Groups.
  
  About Your Team
  
  Are you looking to work with a high performing, fast growing and dynamic team? We are 4,000+ physicians, working in over 40 cities throughout California, caring for more than 500,000 patients. If you are passionate about reshaping healthcare and want to work for a mission driven organization where new ideas and innovation are valued, then we would like to meet you.
  
  About Your Work
  
  This role serves as the primary point of contact around day-to-day management of Epic Bridges and Cloverleaf applications. This role is to be responsible for the coordination and maintenance of the application and provide end-users with support, resolving issues as they arise as well as proactively managing / coordinating with other Epic Application Analysts, business owners, and Epic representatives across teams to create dynamic user focused solution.
  
  You Will Focus On:
  
  • Demonstrate expert knowledge of the system/interfaces and provide guidance to other staff in analyzing issues and the development of potential solutions
  • Demonstrate ability to understand not only tasks assigned but to anticipate ongoing work and take ownership of entire process
  • Lead integration and data processes for implementations
  • Demonstrates professional behavior when interacting with clients and coworkers
  • Performs other related duties
  • Performs the configuration (in both Epic Bridges and Cloverleaf Interface Engine) of new interfaces and enhancements to existing interfaces for Epic applications and their corresponding ancillary systems.
  • Troubleshoot technical problems and conducts analyses for efficient program/application solutions (in both Epic Bridges and Cloverleaf Interface Engine) which support client business processes, functional and technical requirements.
  • Provide input for integration solutions and architecture.
  • Participate in solutions and planning with other IT teams. Collaborate with Application Analysts, IT and Operational areas to identify and resolve workflow impacts.
  • Participate in relevant workflow/dataflow sessions and identification of resulting requirements changes with business sponsors.
  • Provide occasional training of end users for Bridges end user tools.
  • Collaborate with work teams, departments, system leadership, clinicians, staff, other IT groups, and technology vendors to define needs and facilitate solutions.
  • Performs maintenance (routine requests), incidents, and testing activities.
  
  The Skills, Experience & Education You Bring
  
  • Bachelor's degree or equivalent coursework in Computer Science or related field and/or applicable military experience
  • 2+ years professional experience working with Epic applications in a healthcare setting
  • Epic Bridges Certification
  • Cloverleaf Level II Certification
  • Strong understanding of Epic Bridges interfaces, Cloverleaf, HL7, FHIR, APIs, and healthcare interoperability standards.
  • Ability and willingness to manage and prioritize multiple assignments or tasks with potentially conflicting deadlines, desire to seek out additional assignments or tasks, and to help others.
  • Ability and desire to quickly learn and develop new skillsets in a quick paced environment
  • Strong communication skills, both written and oral with internal and external stakeholders
  • Capable of supervising all aspects of day-to-day operations and support.
  • Solid understanding of business environment and operations.
  • Able to identify complex problems, their probable causes, their impact on operations, report them to the appropriate parties, offer possible solutions, and decide on the optimal course of action while exhibiting judgment and realistic understanding of issues; able to independently and/or collaboratively bring problems to complete resolution.
  • Close attention to detail, ability to carefully monitor processes and organize and maintain a system of records.
  • Able to clearly present information through the spoken or written word; read and interpret complex information; talk with customers or clients; listen well.
  
  You Share our Mission & Values
  
  • You are passionate about improving the healthcare experience and want to be part of the Altais mission.
  • You are bold and curious - willing to take risks, try new things and be creative.
  • You take pride in your work and are accountable for the quality of everything you do, holding yourself and others to a high standard.
  • You are compassionate and are known as someone who demonstrates emotional intelligence, considers others when making decisions and always tries to do the right thing.
  • You co-create, knowing that we can be better as a team than individuals. You work well with others, collaborating and valuing diversity of thought and perspective.
  • You build trust with your colleagues and customers by demonstrating that you are someone who values honesty and transparency.
  
  Altais values the contribution each Team Member brings to our organization. Final determination of a successful candidate's starting pay will vary based on several factors, including, but not limited to education and experience within the job or the industry. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this job description. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs.
  
  The anticipated pay range for this role is listed in our salary posting for transparency but may vary based on factors including the candidate's qualifications, skills, and experience.
  
  Altais and its subsidiaries and affiliates are committed to protecting the privacy and security of the personal information you provide to us. Please refer to our 'CPRA Privacy Notice for California Employees and Applicants' to learn how we collect and process your personal information when you apply for a role with us.
  
  External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.

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