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EPIC Patient Scheduling Representative
This job is now closed
Job Description
- Req#: 9AC7594039
Employer Industry: Healthcare Services
Why Consider this Job Opportunity:
- Competitive benefit package including a 401(k) match, medical/dental/vision insurance
- Extensive training and learning opportunities
- Career development advancement
- Positive work culture and great team of people
- Remote work opportunity with flexible shifts
- Chance to make a difference every day
What to Expect (Job Responsibilities):
- Collecting all required patient information, including scheduling, pre-registration, and insurance verification
- Answering, screening, and processing requests and telephone inquiries with adherence to confidentiality policies
- Obtaining and accurately entering necessary demographic, clinical, and billing information
- Explaining processes, forms, and procedures to callers, ensuring patient understanding
- Providing professional, compassionate, and concierge-like service to patients
What is Required (Qualifications):
- Bachelor's Degree preferred
- 1-3 years of customer service experience
- Ability to maintain the highest level of confidentiality
- Excellent attention to detail and a commitment to accuracy
- Exceptional interpersonal, written, and oral communication skills
How to Stand Out (Preferred Qualifications):
- Knowledge of medical terminology
- Previous experience as a patient scheduler in a specialty such as dermatology, family medicine, oncology, cardiology, etc.
- Strong computing and software skills
- Team player, self-motivated, compassionate, and patient care centered
- Ability to meet strict KPI's
#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided
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