• Job Description

  Req#: M0001-PHY0602?language=en&page=52&sort=publicationDateDesc

  Job summary

  Equality, Diversity and Inclusion Lead £30,405 (WTE £50,000 based on 37 hours)

  22.5 hours per week

  Hybrid Working

  Farnham or Guildford Surrey, with travel required across our sites

  Would you like to make a difference by working for a charity which delivers exceptional care in the local community? Are you committed to equity, equality, diversity and inclusion and keen to join an organisation that recognises each of its employees as individual, valuing their unique expertise?

  Phyllis Tuckwell are seeking a dedicated and experienced Equality, Diversity & Inclusion Lead to join our values led, purpose driven and friendly organisation, at our site in Farnham, Surrey.

  This newly created and pioneering role will champion, and lead the overall direction of EDI at Phyllis Tuckwell, taking responsibility for the strategic development and delivery of EDI initiatives. By capturing and analysing relevant data insights, the role will seek to increase Phyllis Tuckwells reach and support for underrepresented communities and ensure a fully inclusive and accessible service for our patients, carers and workforce. Working collaboratively, and in partnership with a number of internal and external stakeholders, the position will aim to shape and find workable solutions to overcome barriers and identified gaps in our provision and seek to drive cultural change through the use of focus groups, engagement initiatives, training and positive communication.

  Main duties of the job

  If you wish to join a welcoming, supportive and collaborative team, enjoy strong peer and managerial support, wish to develop your career through excellent learning and development opportunities and would like to make a real impact in our community through inclusive compassionate care, we would be delighted to hear from you.

  About You

  The successful EDI Lead will possess

  • Specialist knowledge in Equality, Diversity & Inclusion, and relevant legislation & policies
  • Proven experience in delivering EDI initiatives, with measurable
  • Excellent planning, organisation and project management skills with the ability to muti-task
  • The capability to analyse data and make suitable recommendations
  • Excellent interpersonal and communication skills
  • The ability to work with a variety of colleagues and stakeholders and to establish effective relationships, collaborate and influence others
  • A flexible and professional approach
  • Excellent IT and administration skills

  For a full list of essential requirements, please refer to the job description and person specification document.

  About Us

  We are based in Farnham, Camberley and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.

  About us

  Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. They are pivotal in helping deliver our vital services, ensuring every day is precious for our patients.

  The impact of our services on the lives of our patients and their families can be read about here:

  https://www.pth.org.uk/our-care/helpful-information/patient-stories/

  We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at our core. We are an equal opportunities employer, who values and respects our employees unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.

  We Offer: Excellent Benefits

  Six weeks paid holiday plus public holidays

  Phyllis Tuckwell Group Self Invested Personal Pension (matched contributions up to 7.5%)

  Health Cash Plan Scheme

  Employee Assistance Programme

  Staff Benefit Scheme

  Blue Light Discount Card

  A Great Place to Work

  Equal Opportunities employer

  Flexible hours and flexible working

  Supportive colleagues

  97% of our staff are proud to work for Phyllis Tuckwell* (Birdsong Hospice staff Survey 2023)

  Details

  Date posted

  23 May 2025

  Pay scheme

  Other

  Salary

  £30,405 a year (WTE £50,000 based on 37 hours)

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  M0001-PHY0602

  Job locations

  Phyllis Tuckwell Hospice

  Crosby Way

  Farnham

  Surrey

  GU9 7XG

  
  

  Phyllis Tuckwell Hospice Care

  Gill Avenue

  Guildford

  Surrey

  GU2 7WW

  
  

  Job description

  Job responsibilities

  PHYLLIS TUCKWELL (PT)

  JOB DESCRIPTION

  Post: Equality, Diversity & Inclusion Lead

  Accountable to: Director of People

  Job Purpose:

  To support the Hospice in achieving its strategic aim to make sure our services and ways of working meet the needs of everyone in our community by understanding and responding to the needs of groups who are currently under-represented in the Hospices profile of patients, carers, service users and workforce.

  To lead, manage and provide overall direction of EDI at Phyllis Tuckwell, with responsibility for the strategic development and delivery of EDI initiatives.

  To design and implement an equality, diversity and inclusion (EDI) strategy, which embeds an inclusive culture across all areas of Phyllis Tuckwell, so that we provide a fully inclusive service to our community, patients, carers and our workforce.

  Responsibilities

  To work collaboratively and in partnership internally, and externally with other health, social care, and voluntary providers, organisations and community groups, to increase Phyllis Tuckwells reach and support for underrepresented communities in our catchment area.

  To establish and use data and information about the diversity of current patients, service users and workforce as appropriate, to evidence impact, highlight issues, risks and to support decision making in relation to EDI development, such as:

  Capture and analysis of diversity and health inequalities data for existing patients and service users and comparing these against our local population

  Reviewing the data on the demographics and diversity profile of the local population to make comparisons against internal data

  Identifying gaps in available internal diversity data recommendations to improve availability and reliability of data

  Identifying and ensuring key internal EDI performance indicators are produced internally

  Working with the PAFs (and Voluntary Services) team(s), and other Hospice teams as necessary, to further develop relationships and work with other health and social care providers, voluntary organisations and community groups to gain insight into the needs of those groups in the community who are currently under-represented in the Hospices care and support, by drawing on lived experience to establish barriers they face in accessing support, and any gaps in provision.

  To work in collaboration and partnership with all colleagues and teams across the Hospice and with community groups and other organisations, to:

  • propose solutions to overcome the barriers and gaps identified
  • set up systems and ways of working which will make a positive impact
  • create an action plan to improve access to services
  • pilot and test new ways of working, with support from others as appropriate
  • agree measurements, monitor and evaluate results

  Work with the Marketing and Communications team to enhance diversity and inclusion messaging and communications internally and externally for our patients, carers, workforce, external bodies and platforms such as social media, PT website etc.

  Provide expert knowledge and advice to improve organisational diversity and an inclusive culture in the workforce where everyone feels they belong.

  To lead and further develop the EDI Focus Group, ensuring coordination, implementation and monitoring of agreed projects and workplans.

  Identify, lead, design and champion EDI through establishing engagement initiatives and activities that supports our aim of becoming a more inclusive and diverse culture across our services and workforce.

  Working with leaders and key stakeholders across all parts of the Hospice provide specialist support and advice on diversity and inclusion-related matters, to achieve our commitment to creating and sustaining an inclusive environment

  Work closely with the HR team providing advice and supporting investigations relating to EDI.

  Research, plan and deliver training programmes for our workforce that will improve and strengthen skills and knowledge around equity, diversity and inclusion, ensuring that these are embedded in everyday business activities.

  Provide timely information and reports to the People Sub Committee and Leadership Team to enable strategic plans to be progressed and developed in relation to equality, diversity and inclusion.

  Professional

  To lead by example and ensure positive leadership style is aligned to the values and culture of PT.

  To have an open and collaborative communication style working closely with other Leads and Managers.

  Training and Development

  Team:

  To promote continuing appropriate professional development through formal and informal training.

  To role model effective and supportive relationships and behaviours, in accordance with our values across clinical and non-clinical areas.

  To take part as appropriate in PT Induction Programme and with any ongoing training for PT professionals.

  Personal:

  To develop and maintain own professional knowledge and skills through continual professional development and through Phyllis Tuckwell appraisal process.

  To embrace a dynamic interest in professional matters associated with palliative and end of life care, quality assurance, regulation, and compliance.

  Research and Audit

  To promote a positive audit and research-based approach so that knowledge is developed and encouraged, and clinical care based on evidence-based practice.

  To support PT taking part in research-based projects where applicable.

  Safeguarding, Equality, Diversity and Inclusion

  Role holders are required to understand their responsibilities in the safeguarding context, ensuring that Phyllis Tuckwell reduces the risk of harm or abuse of adults and children at risk.

  You are required to

  adhere to Phyllis Tuckwells Safeguarding Policy (held on the NEST), which supports the local authoritys multi agency safeguarding policy, the law (Care Act 2014) and Mental Capacity Act 2005 (including Deprivation of Liberty Safeguards).

  inform the appropriate PT professional where there is concern that an adult or child may be at risk of harm, abuse, or neglect.

  Phyllis Tuckwell is committed to an Equal Opportunities approach, valuing, and respecting everyone as individuals, with diverse opinions, cultures, lifestyles, and circumstances.

  This job description is underpinned by Phyllis Tuckwells philosophy, culture, and core values, which actively embrace diversity and inclusion and promotes total team spirit.

  This job description is current. It is an overview of responsibilities and is subject to yearly review in consultation with the jobholder. It is liable to reflect and anticipate necessary changes to support the PT strategy.

  Job description

  Job responsibilities

  PHYLLIS TUCKWELL (PT)

  JOB DESCRIPTION

  Post: Equality, Diversity & Inclusion Lead

  Accountable to: Director of People

  Job Purpose:

  To support the Hospice in achieving its strategic aim to make sure our services and ways of working meet the needs of everyone in our community by understanding and responding to the needs of groups who are currently under-represented in the Hospices profile of patients, carers, service users and workforce.

  To lead, manage and provide overall direction of EDI at Phyllis Tuckwell, with responsibility for the strategic development and delivery of EDI initiatives.

  To design and implement an equality, diversity and inclusion (EDI) strategy, which embeds an inclusive culture across all areas of Phyllis Tuckwell, so that we provide a fully inclusive service to our community, patients, carers and our workforce.

  Responsibilities

  To work collaboratively and in partnership internally, and externally with other health, social care, and voluntary providers, organisations and community groups, to increase Phyllis Tuckwells reach and support for underrepresented communities in our catchment area.

  To establish and use data and information about the diversity of current patients, service users and workforce as appropriate, to evidence impact, highlight issues, risks and to support decision making in relation to EDI development, such as:

  Capture and analysis of diversity and health inequalities data for existing patients and service users and comparing these against our local population

  Reviewing the data on the demographics and diversity profile of the local population to make comparisons against internal data

  Identifying gaps in available internal diversity data recommendations to improve availability and reliability of data

  Identifying and ensuring key internal EDI performance indicators are produced internally

  Working with the PAFs (and Voluntary Services) team(s), and other Hospice teams as necessary, to further develop relationships and work with other health and social care providers, voluntary organisations and community groups to gain insight into the needs of those groups in the community who are currently under-represented in the Hospices care and support, by drawing on lived experience to establish barriers they face in accessing support, and any gaps in provision.

  To work in collaboration and partnership with all colleagues and teams across the Hospice and with community groups and other organisations, to:

  • propose solutions to overcome the barriers and gaps identified
  • set up systems and ways of working which will make a positive impact
  • create an action plan to improve access to services
  • pilot and test new ways of working, with support from others as appropriate
  • agree measurements, monitor and evaluate results

  Work with the Marketing and Communications team to enhance diversity and inclusion messaging and communications internally and externally for our patients, carers, workforce, external bodies and platforms such as social media, PT website etc.

  Provide expert knowledge and advice to improve organisational diversity and an inclusive culture in the workforce where everyone feels they belong.

  To lead and further develop the EDI Focus Group, ensuring coordination, implementation and monitoring of agreed projects and workplans.

  Identify, lead, design and champion EDI through establishing engagement initiatives and activities that supports our aim of becoming a more inclusive and diverse culture across our services and workforce.

  Working with leaders and key stakeholders across all parts of the Hospice provide specialist support and advice on diversity and inclusion-related matters, to achieve our commitment to creating and sustaining an inclusive environment

  Work closely with the HR team providing advice and supporting investigations relating to EDI.

  Research, plan and deliver training programmes for our workforce that will improve and strengthen skills and knowledge around equity, diversity and inclusion, ensuring that these are embedded in everyday business activities.

  Provide timely information and reports to the People Sub Committee and Leadership Team to enable strategic plans to be progressed and developed in relation to equality, diversity and inclusion.

  Professional

  To lead by example and ensure positive leadership style is aligned to the values and culture of PT.

  To have an open and collaborative communication style working closely with other Leads and Managers.

  Training and Development

  Team:

  To promote continuing appropriate professional development through formal and informal training.

  To role model effective and supportive relationships and behaviours, in accordance with our values across clinical and non-clinical areas.

  To take part as appropriate in PT Induction Programme and with any ongoing training for PT professionals.

  Personal:

  To develop and maintain own professional knowledge and skills through continual professional development and through Phyllis Tuckwell appraisal process.

  To embrace a dynamic interest in professional matters associated with palliative and end of life care, quality assurance, regulation, and compliance.

  Research and Audit

  To promote a positive audit and research-based approach so that knowledge is developed and encouraged, and clinical care based on evidence-based practice.

  To support PT taking part in research-based projects where applicable.

  Safeguarding, Equality, Diversity and Inclusion

  Role holders are required to understand their responsibilities in the safeguarding context, ensuring that Phyllis Tuckwell reduces the risk of harm or abuse of adults and children at risk.

  You are required to

  adhere to Phyllis Tuckwells Safeguarding Policy (held on the NEST), which supports the local authoritys multi agency safeguarding policy, the law (Care Act 2014) and Mental Capacity Act 2005 (including Deprivation of Liberty Safeguards).

  inform the appropriate PT professional where there is concern that an adult or child may be at risk of harm, abuse, or neglect.

  Phyllis Tuckwell is committed to an Equal Opportunities approach, valuing, and respecting everyone as individuals, with diverse opinions, cultures, lifestyles, and circumstances.

  This job description is underpinned by Phyllis Tuckwells philosophy, culture, and core values, which actively embrace diversity and inclusion and promotes total team spirit.

  This job description is current. It is an overview of responsibilities and is subject to yearly review in consultation with the jobholder. It is liable to reflect and anticipate necessary changes to support the PT strategy.

  Person Specification

  Using information and systems

  Essential

  • Competent user of Microsoft Office suite and databases
  • Previous experience of data collection, interpretation and presentation of meaningful data

  Team Working

  Essential

  • Ability to establish effective relationships, collaborate, persuade and influence others, internally and externally

  Communication

  Essential

  • Effective verbal and written skills to engage with a wide range of colleagues, stakeholders and external organisations/partners.
  • Proven skills to effectively communicate challenging messages regarding racism, inequality, diversity, equity and inclusion

  Risk Management

  Essential

  • Knowledge of relevant legislation and policies relating to EDI work
  • Understanding of health, safety and risk assessment in the workplace.

  Qualifications

  Essential

  • Relevant Degree or equivalent experience

  Experience

  Essential

  • Specialist knowledge in equality, diversity and inclusion (EDI) and previous experience in delivering EDI initiatives that had measurable impact
  • Experience of developing strategy, robust action plans and reports based on analysis.
  • Proven experience of effectively communicating challenging messages regarding equality, diversity and inclusion
  • Excellent planning, organisation and project management skills

  Education and Training

  Essential

  • Willingness to undertake education and training
  • Ability to design and deliver training programmes to support EDI initiatives

  Person Specification

  Using information and systems

  Essential

  • Competent user of Microsoft Office suite and databases
  • Previous experience of data collection, interpretation and presentation of meaningful data

  Team Working

  Essential

  • Ability to establish effective relationships, collaborate, persuade and influence others, internally and externally

  Communication

  Essential

  • Effective verbal and written skills to engage with a wide range of colleagues, stakeholders and external organisations/partners.
  • Proven skills to effectively communicate challenging messages regarding racism, inequality, diversity, equity and inclusion

  Risk Management

  Essential

  • Knowledge of relevant legislation and policies relating to EDI work
  • Understanding of health, safety and risk assessment in the workplace.

  Qualifications

  Essential

  • Relevant Degree or equivalent experience

  Experience

  Essential

  • Specialist knowledge in equality, diversity and inclusion (EDI) and previous experience in delivering EDI initiatives that had measurable impact
  • Experience of developing strategy, robust action plans and reports based on analysis.
  • Proven experience of effectively communicating challenging messages regarding equality, diversity and inclusion
  • Excellent planning, organisation and project management skills

  Education and Training

  Essential

  • Willingness to undertake education and training
  • Ability to design and deliver training programmes to support EDI initiatives

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Phyllis Tuckwell Memorial Hospice Ltd

  Address

  Phyllis Tuckwell Hospice

  Crosby Way

  Farnham

  Surrey

  GU9 7XG

  
  

  Employer's website

  https://www.pth.org.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Phyllis Tuckwell Memorial Hospice Ltd

  Address

  Phyllis Tuckwell Hospice

  Crosby Way

  Farnham

  Surrey

  GU9 7XG

  
  

  Employer's website

  https://www.pth.org.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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