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Escrow Production Support Analyst Associate - Remote PST
This job is now closed
Job Description
- Req#: R043209
Employer Industry: Title Insurance and Settlement Services
Why Consider this Job Opportunity:
- Competitive salary up to $60,000
- Opportunity for career advancement and growth within the organization
- Remote work flexibility
- Inclusive and supportive work culture
- Comprehensive benefits package including medical, dental, vision, and 401k
What to Expect (Job Responsibilities):
- Provide exceptional customer service for clients
- Manage email inbox and online chat support
- Offer accurate solutions to customer issues
- Maintain knowledge of relevant products and support policies
- Train and guide less experienced team members
What is Required (Qualifications):
- Comprehensive knowledge of escrow transactions and client operating systems
- Familiarity with MS Office products and supported production support software
- Excellent communication and problem-solving skills
- High School diploma or equivalent
- 2+ years of escrow-related work and customer service-related work
How to Stand Out (Preferred Qualifications):
- AA/AS degree preferred
- Zendesk experience
- Strong written, verbal, and interpersonal skills
#TitleInsurance #SettlementServices #RemoteWork #CareerGrowth #InclusiveWorkCulture
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