LUMA Energy

Executive Assistant, Customer Experience


PayCompetitive
LocationSan Juan/Puerto Rico
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: JR101883

      Job Summary:

      The Executive Assistant is responsible for performing a wide variety of administrative support services ranging from complex to routine, all of which contribute to the efficient and professional operation of the Vice President's Department. This position reports to the Vice President, Customer Experience. The position requires an appreciation for and understanding of protocol, discretion, professionalism, and acceptance of responsibility, as well as, an individual who is highly organized with the ability to interpret and make decisions in accordance with prescribed procedures and practices of the organization. In order to provide effective and efficient service it is expected that the position will be flexible in terms of hours of work and maintain confidentiality, diplomacy and tact at all times.

      Job Description:

      • Provide professional administrative support to the Vice President through proactive development and preparation of correspondence, presentations, and reports

      • Proactively assist with the daily calendars through effective scheduling and rearranging of meetings and appointments

      • Proactively arrange and coordinate logistics and catering for meetings, travel and other events

      • Coordinate, prioritize, and track the flow of distribution of mail, telephone, and electronic information

      • Manage and maintain the department’s Organizational Charts for LUMA Customer Experiences

      • Create and maintain hard copy and electronic file systems

      • Interpret and present large amounts of data in user friendly manner such as graphs and charts

      • Assist with various projects within the department as required within LUMA, Customer Experiences

      • Demonstrated ability to perform maturely and professionally ensuring complete confidentiality of sensitive and confidential information

      • Basic understanding of accounting principles, the utility business and regulatory process. Superior understanding and ability to use Microsoft Office applications – Word, Excel, PowerPoint, Outlook and Adobe Acrobat – including the ability to develop reports from concepts provided. Knowledge of Oracle Financial would be an asset in preparation of expense claims

      • Prepare weekly and monthly reports

      • Process expenses and prepare expense reports

      • Superior verbal and written communication and interpersonal skills. Demonstrated ability to collaborate and build relationships and to work with a wide range of Executives, Vice Presidents and Senior Managers across the organization

      • Superior organizational skills with the ability to perform effectively, ensuring complete accuracy, under tight deadlines and under minimal supervision

      • Superior knowledge of the English and Spanish languages with ability to proof read, edit and provide quality control of grammar, formatting and spelling on documentation

      • Perform other duties as assigned

      • Perform major storm restoration work and associated drills as assigned

      • Follow all policies and procedures

      Additional Job Description:

      Education and Experience

      • - Bachelor of Business, Bachelor of Science or College Diploma.

      • 6+ years

      • Bilingual Language Skills (English\Spanish)

      • Progressive administrative experience, several years supporting at an executive level is preferred.

      License/Certifications

      • - Valid Driver's License.

      Travel Requirements

      • Yes

      • 30% approximately

      Physical Demands

      • Stationary Position - Frequently

      • Pushing/Pulling/Reaching - Frequently

      • Lift/carry over – 5 – 10 LBS a pproximate

      • Vision - 20/20 Corrected Vision

      Working Conditions:

      • Wet or Humid - Seldom

  • About the company

      LUMA Energy is the power company responsible for power distribution and power transmission in the Commonwealth of Puerto Rico.