• Job Description

  Req#: R-158678

  Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

  We are seeking a highly skilled and proactive Executive Assistant (EA) to support the Chief Executive Officer (CEO) at our Markham, Ontario office. This is a pivotal, high-impact role that goes far beyond traditional administrative support. The EA will serve as a trusted extension of the CEO, amplifying their time, managing competing priorities, and ensuring alignment with the organization’s values, pace, and purpose.

  This role is ideal for a seasoned professional who thrives in a fast-paced, high-stakes environment and is passionate about delivering strategic value through operational excellence, cultural alignment, and trusted partnership.

  What you'll do

  • Amplify the CEO’s time and focus by rigorously managing the calendar, priorities, and energy across five key areas : Strategy, Business Performance, Leadership, Wellness, and External Stakeholders.

  • Serve as a trusted confidant and gatekeeper to the CEO , managing internal, external, and personal matters with discretion , sound judgement and integrity.

  • Provide comprehensive administrative support including complex calendar management, meeting coordination, and travel arrangements.

  • Proactively assess and prioritize meeting requests to ensure the CEO’s time is focused where it delivers the greatest impact

  • Act as a liaison between the CEO and internal/external stakeholders, maintaining professionalism, confidentiality, and a value-driven approach.

  • Draft, review, and manage correspondence, reports, and presentations on behalf of the CEO.

  • Prepare and process expense reports, invoices, and financial documentation in collaboration with Finance.

  • Coordinate detailed domestic and international travel itineraries, including logistics, agendas, and briefing materials.

  • Conduct research and follow up on issues and concerns addressed to the CEO, determining appropriate responses or delegations.

  • Support strategic initiatives and special projects, ensuring timely execution and follow-through.

  • Maintain awareness of upcoming commitments and responsibilities, ensuring the CEO is well-prepared and informed.

  What you'll bring

  • University degree, college diploma, or equivalent experience in business administration or a related field.

  • Minimum of 5 years of experience supporting C-suite or senior executives, including experience with CEO-level agendas, preferably in a large or complex organization.

  • Proven ability to manage executive-level priorities with sound judgment, discretion, and diplomacy.

  • Exceptional written and verbal communication skills, with the ability to interact effectively at all levels of the organization.

  • Highly organized, detail-oriented, and capable of managing multiple priorities under pressure.

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); experience with Concur, Oracle, and Amex Travel is an asset.

  • Embody and extend the CEO’s brand—energetic, fast-paced, values-led, and deeply committed to organizational culture and excellence.

  • Self-starter with a proactive mindset and a commitment to continuous improvement.

  • Experience working in a dynamic, fast-paced, and collaborative environment.

  What you’ll get

  • Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
  • Outstanding Career Development opportunities.
  • We’ll support your professional development education.
  • Competitive vacation package with the option to purchase 5 extra days off per year
  • Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion
  • Corporate wellness programs to support our employees’ physical and mental health
  • Hybrid flexible work model

  Please note that we may use AI tools to help us through the recruitment process. This is a new position which has been posted both internally & externally.

  Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.

• About the company

  We’re here to protect our 33 million customers from life’s unexpected twists and turns – freeing them from fear of uncertainty. We are one of only a few insurance companies in the world that can provide customers with life, general and health insurance, and asset management in one place – a composite insurer. And we have a unique competitive advantage. Whether we’re protecting them from everyday risks or helping them to save for the future, we put customers at the heart of all we do – creating a bright and sustainable future for our customers, employees and our communities.

Notice