Allscripts
Expert Client Success Manager - Remote
This job is now closed
Job Description
- Req#: 6534511003
Employer Industry: Healthcare Technology Solutions
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Comprehensive compensation and benefits package, including medical, dental, vision insurance, and retirement savings
- Supportive and collaborative work environment
- Flexible remote work arrangement
- Chance to make a positive impact on client experiences and healthcare outcomes
What to Expect (Job Responsibilities):
- Serve as the primary operational contact point with clients to ensure an extraordinary experience with employer products and services
- Lead complex collaborations between clients and internal teams to align goals and action plans
- Maintain internal client updates using Client Health Dashboards and required reporting mechanisms
- Facilitate Strategic Roadmap Planning for current and future projects, aligning solution releases with client priorities
- Identify opportunities for solution optimizations and support client participation in feedback processes
What is Required (Qualifications):
- Bachelor's degree or equivalent technical/business experience
- Minimum of 7 years' experience in client relationship management and issue resolution
- Exposure to healthcare risk adjustment programs, including CMS, Commercial, Medicare, and Medicaid
- Previous experience working for a health plan
- Strong project management, communication, analytical, and problem-solving skills
How to Stand Out (Preferred Qualifications):
- Experience mentoring or providing guidance to less experienced Client Success Managers
- Familiarity with client success metrics and improvement action plans
#HealthcareTechnology #ClientSuccess #RemoteWork #CareerGrowth #HealthcareSolutions
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Allscripts Healthcare Solutions, Inc. is a publicly traded American company that provides physician practices, hospitals, and other healthcare providers with practice management and electronic health record technology.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.