Pareto FM
Facilities Helpdesk Administrator
This job is now closed
Job Description
- Req#: 4467354
- Monitoring the Facilities Helpdesk email and logging jobs;
- Actively monitoring open jobs including chasing engineers for updates and allocating jobs to engineers;
- Raising purchasing orders for engineers and other team members as required;
- Allocating PPM tasks to engineers;
- Scanning compliance documentation (in-house and sub-contractor);
- Reviewing documentation and raising any issues to either the Technical Site Managers or Compliance Manager;
- Raising remedial actions following inspections;
- Assisting the team with the raising of quotes as required;
- Logging monthly overtime for approval by the Line Managers/Account Director;
- Monitoring and ensuring engineer training records are up to date
- Provide updates to client H&S team routinely
- Processing quotes, invoicing, and spends trackers
- Previous administrative experience desirable
- Previous helpdesk experience is desirable
- Demonstrate strong administration skills
- Strong IT skills including Microsoft Office
- Excellent and telephone and email manner, with solid communication and interpersonal skills
- Confidence in taking initiative and being proactive to resolve issues
- Attention to detail
Salary : Up to £29k DOE
Location : Based from London Zoo
Contract Type : Permanent
Hours: 40 hours per week
Responsibilities to include but not limited to:
Key Requirements:
About the company
Pareto Facilities Management. Service. Intuition. Expertise.
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