Helpdesk Associate -United Software Group Inc. - Canada
Job Posting Title: Helpdesk Associate
100% Remote
12 Months Contract
Description:
* Diagnoses and troubleshoots Level 1 problems encountered with personal computer hardware, software, and peripherals.
* Answers the help desk line and responds to users’ requests regarding computer systems.
* Acknowledges receipt of all user requests within defined service levels.
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