• Job Description

  Req#: 41497

  Job Summary:
  Leads the daily operations of the facilities management department for Erlanger East and North Campuses and surrounding properties.
  
  Serves as Environment of Care Manager for the Campus and assigned locations.
  
  Directs the overall daily activities of the department to ensure the highest standards of customer services and support of patient care.
  
  Develops and administers programs and schedules to ensure that both preventive and corrective maintenance of the building systems are completed in a timely manner in compliance with standards and regulations.
  
  Selects, trains, orients, and assigns departmental staff members in a manner that ensures efficient departmental operations and complies with relevant regulations governing the employment process.
  
  Ensures work orders are completed in a timely manner and that a high satisfaction rate with interdepartmental customers is maintained.
  
  Manages the zone maintenance program to ensure that buildings aesthetics and first impression areas are addressed in a timely manner.
  
  Selects, negotiates with, and manages third-party contractors / vendors engaged in operating and maintaining properties.
  
  Establishes and maintains a safety-first culture by promoting and driving safe work practices timely training, and best practices.
  
  Promotes a harmonious work environment that is conducive to employee retention and high morale.
  
  Works closely with colleagues in construction services to ensure projects are completed in a timely and cost-effective manner that negates the impact to patient care and business operations.
  
  Optimizes total-cost-of-ownership over the life of the Erlanger assets.
  
  Develops training programs for supervisors, team leaders and non-exempt staff to ensure competencies are maximized.
  
  Exercises excellent written and verbal communication skills in working with clinical leaders to ensure building operations and systems operate in the best support of patient care and patient safety.
  
  Ensures department operations are conducted with the highest standards of customer service.
  
  Manages payroll, schedules, performance reviews and ensures 24/7 staffing of critical department functions.
  
  Oversees the management of small projects in support of Erlanger goals.
  
  Education:
  Required:
  High School Diploma or equivalent.
  
  Preferred:
  Bachelor's Degree in Engineering, business, or technical training/education with diploma in appropriate fields plus 10 years experience.
  
  Experience:
  Required:
  3 years of leadership experience in facilities management within a hospital or complex institution with similar infrastructure and mechanical systems.
  
  Preferred:
  N/A
  
  Position Requirement(s): License/Certification/Registration
  Required:
  N/A
  
  Preferred:
  Status as a Certified Healthcare Facility Manager (CHFM) with the American Hospital Association.
  
  
  
  Department Position Summary:
  Responsible for the strategic and operational leadership of the Facilities Management Department. Provides leadership in the maintenance of plant equipment, mechanical and electrical systems, buildings, grounds, and utilities in a safe, dependable and efficient manner. Oversees staff development and a customer service-oriented department.

• About the company

  Erlanger, named among "America's Best Hospitals"​ by U.S. News & World Report, is a non-profit, academic teaching center affiliated with the University of Tennessee College of Medicine. Erlanger is also a Level-One Trauma Center for adults and the only provider of tertiary care services for the citizens of an entire four-state region, encompassing southeast Tennessee, north Georgia, north Alabama and western North Carolina. With a history that dates back more than a century, Erlanger is recognized as one of the nation's finest public hospitals and a leader in healthcare. The Erlanger Health System includes Children's Hospital at Erlanger (CHE), the only academic medical center in the tri-state region devoted solely to children and is a Comprehensive Regional Pediatric Center (CRPC)— the highest designation in the state for pediatrics. CHE has a full range of pediatric subspecialists, as well as a pediatrics ER, ICU, and Level III neonatal intensive care unit, providing the highest level of care in the region for premature and sick infants. Each year, more than a quarter of a million people are treated by the team of healthcare professionals who are part of Erlanger.

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