NHS
Family Support Caseworker
This job is now closed
Job Description
- Req#: B0286-25-0012?language=en&page=872&sort=publicationDateDesc
- Minimum Level 3 qualification in Health & Social Care, Counselling, or a related field.
- Relevant training in providing psychosocial support, counselling, bereavement support or related.
- Record of ongoing professional development.
- Degree in Social Work or Counselling.
- Demonstrable post qualifying experience.
- Experience in carrying out assessments, care planning and review.
- Experience supporting individuals and families in distress.
- Experience working in multi-disciplinary settings.
- Lived experience of dealing with a life limiting condition and the ability to use this insight in a professional capacity.
- Experience of working in a hospice, palliative or end of life care setting.
- Experience in social prescribing.
- Good understanding of the health and social care system.
- Understanding of emotional needs around illness, death, and bereavement.
- Knowledge of adult and child safeguarding.
- Excellent communication and interpersonal skills.
- Strong organizational and administration skills.
- Excellent record keeping and report writing skills.
- Basic Digital literacy (e.g., databases, MS Office and electronic notes).
- Ability to manage the emotional impact of working with the dying and bereaved.
- Ability to work independently as well as collaboratively within a team.
- Access to own transport for community and home visits.
- Working knowledge related to the Mental Capacity Act, key issues in the area of deprivation of liberty and best interest care planning and how to balance this with patient choice.
- Ability to contribute to service development.
- Minimum Level 3 qualification in Health & Social Care, Counselling, or a related field.
- Relevant training in providing psychosocial support, counselling, bereavement support or related.
- Record of ongoing professional development.
- Degree in Social Work or Counselling.
- Demonstrable post qualifying experience.
- Experience in carrying out assessments, care planning and review.
- Experience supporting individuals and families in distress.
- Experience working in multi-disciplinary settings.
- Lived experience of dealing with a life limiting condition and the ability to use this insight in a professional capacity.
- Experience of working in a hospice, palliative or end of life care setting.
- Experience in social prescribing.
- Good understanding of the health and social care system.
- Understanding of emotional needs around illness, death, and bereavement.
- Knowledge of adult and child safeguarding.
- Excellent communication and interpersonal skills.
- Strong organizational and administration skills.
- Excellent record keeping and report writing skills.
- Basic Digital literacy (e.g., databases, MS Office and electronic notes).
- Ability to manage the emotional impact of working with the dying and bereaved.
- Ability to work independently as well as collaboratively within a team.
- Access to own transport for community and home visits.
- Working knowledge related to the Mental Capacity Act, key issues in the area of deprivation of liberty and best interest care planning and how to balance this with patient choice.
- Ability to contribute to service development.
Job summary
As one of the local leading providers of palliative and end of life care, St Andrews Hospice is a highly successful and forward-thinking charity with a turnover of c£5m, offering both adult and childrens services. With an excellent reputation both in the local community and beyond, we reach over 800 patients and their families in Northeast Lincolnshire and our wider catchment area of Lincolnshire, Hull and East Yorkshire for our childrens services.
This role sits within a multidisciplinary team, working alongside social workers, childrens family support and bereavement practitioner, spiritual care lead and other clinical colleagues.
Main duties of the job
An exciting opportunity has arisen for a compassionate and committed professional to join the Family Support Team at St. Andrews Hospice in providing excellent support to adults and children with life-limiting conditions, as well as to their families and carers.
The Family Support Caseworker will play a key role in delivering holistic support to adults and children both within the hospice and across the wider community. The post is central to addressing psychological, emotional, social, and practical needs through all stages of illness, end-of-life care, and bereavement.
About us
In return we offer you:
Competitive salary.
Paid Professional Registrations.
Bridge Tolls paid.
Contributory pension scheme.
Access to excellent staff benefits.
Long Service Reward Scheme.
Excellent annual leave.
Employee Assistance Programme.
Unsocial hour payments.
Occupational Schemes.
Excellent CPD.
On call allowance.
Life Insurance x 3 salary Flexible Working.
Subsidised onsite Coffee Shop.
Details
Date posted
21 July 2025
Pay scheme
Other
Salary
£26,808 to £29,418 a year Based on 37.5 hours
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
B0286-25-0012
Job locations
St. Andrews Hospice
Peaks Lane
Grimsby
DN32 9RP
Job descriptionJob description
Job responsibilities
To work within a multidisciplinary team, working alongside social workers, childrens family support and bereavement practitioner, spiritual care and clinical colleagues under the guidance of the Support, Welfare & Bereavement Lead.
To play a key role in delivering holistic support to adults and children with life-limiting conditions, as well as to their families and carers - both within the hospice and across the wider community, addressing psychological, emotional, social, and practical needs through all stages of illness, end-of-life care, and bereavement.
To support the future development and growth of the family support service
Accept and triage referrals from a range of sources including Hospice services, GPs, hospitals, Specialist Palliative Care team, other health and care providers, and self-referrals.
Hold a clinical caseload, acting as a key worker to deliver psychosocial support through comprehensive assessment, care planning, delivery, and evaluation.
Collaborate with the multidisciplinary team to co-produce personalised care and support plans that enhance patient and family wellbeing.
Job responsibilities
To work within a multidisciplinary team, working alongside social workers, childrens family support and bereavement practitioner, spiritual care and clinical colleagues under the guidance of the Support, Welfare & Bereavement Lead.
To play a key role in delivering holistic support to adults and children with life-limiting conditions, as well as to their families and carers - both within the hospice and across the wider community, addressing psychological, emotional, social, and practical needs through all stages of illness, end-of-life care, and bereavement.
To support the future development and growth of the family support service
Accept and triage referrals from a range of sources including Hospice services, GPs, hospitals, Specialist Palliative Care team, other health and care providers, and self-referrals.
Hold a clinical caseload, acting as a key worker to deliver psychosocial support through comprehensive assessment, care planning, delivery, and evaluation.
Collaborate with the multidisciplinary team to co-produce personalised care and support plans that enhance patient and family wellbeing.
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Knowledge and Skills
Essential
Desirable
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Knowledge and Skills
Essential
Desirable
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
St Andrews Hospice
Address
St. Andrews Hospice
Peaks Lane
Grimsby
DN32 9RP
Employer's website
Employer details
Employer name
St Andrews Hospice
Address
St. Andrews Hospice
Peaks Lane
Grimsby
DN32 9RP
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.