Location: Farnborough OR Bristol (Office based)
Working hours: Full time 37.5 hours per week – Mon to Fri
Salary: Excellent basic salary plus bonus and Vodafone benefits

We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.

At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

Join Vodafone Business Security Enhanced (VBSE) for Vodafone UK and support in providing world-class Secure Solutions for our Enterprise clients

What you’ll do

The Fibre Networks Authority will be aligned to a customer programme, but will be closely aligned to the wider Fibre services capability of Vodafone. Working on complex customer requirements and acting as lead designer for deployment/assurance activities.

• You will act as SME for assurance activities including expected fibre loss calculations/reporting of routes/reporting of planned activities that will impact the service
• Act as an Escalation Point for Technical Issues
• Create close working relationships with Fibre services and adoption of working practices and geospacial mapping tools
• Takes a key role in Technical Forums with other areas of Vodafone, as well as customer
• Communicates with internal and external customers including attendance in customer performance meetings and internal meetings with Senior management team

Who you are:

Security Clearance: This position requires the person to hold or to be eligible to undergo UK Developed Vetting (DV) clearance

• Multiple Initiatives - ability to manage multiple demands & workflows, manage to deadlines and priorities
• Provide consistent pressure and challenge to proceed at pace and with rigour whilst maintain good working relationships with colleagues across the business
• Understanding of the E2E deliver function of Vodafone Fixed, Mobile & Consumer Services
• Understanding of the systems used to manage and delivery customer/project orders (e.g. Clarify, ORMT, GIS etc)

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. So, if you’re excited about this role but your past experience doesn’t align exactly with every part of the job description, we would encourage you to apply as you may be just the right candidate for this role or another role, and our recruitment team can help see how your skills fit in.

What we offer:

An excellent remuneration and bonus package with 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We’re also proud to support individuals returning to work after a career break and our market-leading parental leave policies. We’re committed to supporting you throughout every step of your career at Vodafone.

Together we can

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (careers.vodafone.co.uk) under Career Support, for guidance.