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Job Description
- Req#: 30688
- The chance to make it count and to have an impact on the world of tomorrow
- Working in an international and diverse environment
- The chance to grow your career within the company
- Feel empowered by our strong and unique company culture
- Comprehensive compensation and benefits package.
Ever wondered how your skills and unique background could impact the world of tomorrow? Join our UK Service Team and bring your passion and talent to work.
Location, Area: South East
UK Field Service Engineer
As a Field Service Engineer, working for an industry leader, you'll join a global team of engineers that are committed to ensuring Tecan’s professional service for our customers who utilize our scientific instrumentation and software. In this position you are responsible for providing service and customer support during field visits or dispatches. Additionally, you will be able to build positive relationships with our customers, and comprehend customer requirements.Responsibilities will include
• Execution of service actions, installations, problem diagnosis, preventativemaintenance
• Training of new and existing customers on the use and maintenance of oursystems (Hardware and Software)
• Diagnosing of errors or technical problems and determination of proper solutions
• Sharing of information obtained from unique problems or specialized trainingwith the rest of your team
• Documentation of service actions according to industry standardsWhat you bring along
• Bachelor or Master degree in life science (biology, chemistry or similar)
• At least two years’ experience in Field Service and/or Application Support
• Experience in the field of lab-automation is a clear plus but not a must
• Excellent communication skills in English
• A valid driver’s licence
• Strong analytical and problem solving skills
• Highly customer oriented mindsetWhat makes working at Tecan unique
Join Tecan, a great place to work! Read about our recent certification from Great Place to Work.
We’re looking forward to receiving your application online. Please submit your CV or resume (w/o picture and w/o cover letter, reference letters and diplomas are optional).
Only applications that fully meet our requirements will be considered.
About the company
The company specializes in the development, production and distribution of automated workflow solutions for laboratories in the life sciences sector.
Notice
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