1872 Consulting
Field Service Technician (REMOTE)
This job is now closed
Job Description
- Req#: 25-00064
- Base pay: $26-$36/hour, depending on experience.
- In-plan compensation: Additional $15/hour while working with customers.
- Overtime pay: Saturday overtime and regular overtime available.
- Install, maintain, and troubleshoot conveyor systems, bagging machines, and flow wrappers
- Read and interpret electrical schematics and perform safe wiring of secondary equipment
- Serve as a technical trainer, guiding customers or internal staff through proper machine operation and maintenance
- Deliver a personable, customer-first experience with each visit – making customers feel supported, heard, and part of the family
- Document service work using internal tools (ERP experience a plus)
- Collaborate with cross-functional teams to resolve customer issues quickly and professionally
- An experienced Field Service Technician or Industrial Maintenance Technician with direct experience working on conveyors, flow wrappers, or bagging machines
- Comfortable working in food, beverage, consumer goods, or manufacturing environments
- Have strong electrical troubleshooting skills and can read schematics confidently
- Naturally customer-facing , personable, confident, and capable of building lasting relationships
- A mentor at heart – you enjoy teaching others and aren't afraid to lead conversations and offer direction
- PLC familiarity
- OSHA/technical certifications
- Experience in high-speed manufacturing or automation environments
- Bilingual (a plus)
Field Service Technician
Location: Sheboygan, WI
Job Type: Hourly, up to 90% travel
Industry: Machinery Manufacturing
Compensation:
About the Company : A trusted provider of automated packaging systems, offering full-line, turnkey solutions to enhance packaging efficiency. They specialize in user-friendly premade pouch packing machines, cost-effective VFFS baggers, high-speed vertical baggers, and multilane stick packaging machines, serving diverse industries such as food products and pharmaceuticals.
About the Role: As a Field Service Technician, you will be the face of our company in the field, traveling to customer sites to install, troubleshoot, and maintain high-performance packaging and automation equipment. Your role will combine strong technical know-how with the ability to deliver a premium customer experience that builds long-term trust and relationships.
These roles involve on-site troubleshooting, maintenance, and installations with a focus on ensuring smooth operations for both existing and prospective customers. You will collaborate with cross-functional teams, maintain service documentation, and utilize ERP tools to ensure accurate reporting. The ideal candidates will possess both mechanical and electrical expertise and excel in customer service.
What You'll Do:
Who You Are:
Preferred Skills:About the company
1872 Consulting is a Chicago-based IT Recruitment, Staff Augmentation and IT Consulting firm. 1872 focuses on emerging technology such as Data Science, Blockchain and Cloud Native Infrastructure.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.