• Job Description

  Req#: 41889

  Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.

  Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

  Field Service Technician/Professional
  
  Do you have the drive to succeed, the desire to grow your career, and the people skills to
  connect? In this role, technical expertise meets sales opportunity. You will be the face of
  Vivint, installing cutting-edge smart home technology while proactively identifying and
  selling upgraded solutions to provide customers with total peace of mind. Vivint—named
  one of Forbe’s World’s 50 Most Innovative Companies—is looking for Field Service
  Technicians to join our nationally recognized team.
  
  Why Technicians Choose Vivint:
  • Total Compensation: Competitive hourly base pay + uncapped commission and
  performance incentives.
  • Comprehensive, Paid Training: Virtual & on-the-job training, as well as ongoing
  coaching & support from leaders & teammates who care about your success.
  • Zero Commute: Take-home company vehicle and gas card for work use. We pay for
  your drive time to and from appointments—you clock in from your driveway.
  • Work-Life Balance: 4-day work weeks (4/10 schedule, includes Saturdays) to give
  you more time for what matters.
  • Fully Equipped: We provide all tools, a cell phone, a tablet, and paid licensing
  required for job duties.
  • The Perks: 10 paid holidays, 2 weeks PTO, 401(k) with 6% match, an Employee
  Stock Purchase Program & employee pricing on Smart Home equipment.
  • Adventure: Opportunity to earn a yearly company-paid incentive trip (plus one
  guest!).
  A Day in the Life:
  As a Field Professional, you are the ultimate smart home expert. Your day-to-day includes:
  • Technical Excellence: Installing, servicing, and troubleshooting security cameras,
  smart locks, and home automation systems.
  • Consultative Sales: Evaluating customer homes to recommend and sell
  equipment upgrades or service enhancements on-site.
  • Customer Education: Training homeowners on how to use their new system to
  protect their families.
  • Growth: Benefiting from consistent coaching and leadership training to move up
  within our national organization.
  
  What We’re Looking For:
  We hire for attitude and train for skill. Whether you are an experienced technician or a sales
  pro looking for a hands-on change, we want to hear from you if you have:
  • A Sales Mindset: Experience in retail, B2C sales, insurance, or service-based sales
  is a major plus.
  • Customer First Attitude: Ability to act with integrity while building rapport with
  diverse customers.
  • Technical Aptitude: Experience in cable/satellite install, pest control, construction,
  or solar is helpful but not required.
  • Requirements: A valid driver’s license and a good driving record; ability to
  successfully pass post-offer background investigation and licensing requirements
  per applicable law.
  
  Physical Requirements:
  • Ability to lift and carry up to 45 lbs.
  • Ability to climb ladders (up to 14 feet, including ability when carrying tools to meet
  weight capacity requirements for company-approved ladders, i.e. 375 lbs) and work
  in confined spaces like attics.
  • Comfortable bending, kneeling, and standing for extended periods.
  Safety culture is strong at Vivint. Field Service technicians will conduct a safety analysis of
  every home to ensure a safe workplace for the technician and the customers.
  Ready to transform your career? Apply today to join the Vivint team

  NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

  EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

  Official description on file with Talent.

• About the company

  NRG Energy, Inc. is a large American energy company, dual-headquartered in Princeton, New Jersey and Houston, Texas.

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