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Field Support Specialist


PayCompetitive
LocationRemote
Employment typeFull-Time

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  • Job Description

      Req#: R14205
      Our customers can find fresh food, healthy snack choices, and helpful employees. We strive to serve our local communities through kind and clean in-store service and community involvement. Enmarket is passionate about bringing healthy options to our customers and promoting healthy initiatives.

      We have 128 locations across Georgia, North Carolina, and South Carolina and we are continuing to grow, which means new career opportunities!

      Enmarket is looking for fresh and friendly faces to help us enrich life. If you are customer service oriented and highly motivated with a positive attitude, we hope you'll consider joining our team.

      Step into the role of Field Support Specialist at Nouria and fuel your career with a company driving the future of convenience and energy.

      Nouria is not just a fast-growing retail and wholesale petroleum company; we are a catalyst for change in the industry. With locations from Maine to Connecticut in the Northeast, and from the Carolinas to Georgia in the Southeast, we are redefining excellence and innovation in every region we serve. Here's how your talent and passion will change the future of our industry.

      The Field Support Specialist is responsible for providing on-the-ground operational support to field teams across multiple locations. This role assists with onboarding, training, troubleshooting, and ensuring adherence to company standards and procedures. The Field Support Specialist acts as a liaison between corporate teams and store-level operations.

      Key Responsibilities:
      • Provide operational support to field teams and store staff.
      • Leverage technology to identify underperforming locations.
      • Assess General Managers strengths and opportunities.
      • Collaborate with Regional and District managers on root cause.
      • Create action plans with field leaders.
      • Hands-on approach with General Managers/sharing Nouria expectations.
      • Conduct store visits to ensure compliance with operational standards.
      • Support technology rollouts and troubleshoot basic system issues.
      • Communicate company updates and process changes effectively.
      • Track and report on field issues, trends, and needs.
      • Collaborate with HR, Training, and Operations to implement improvements.


      Qualifications:
      • High school diploma or equivalent; associate or bachelor's degree preferred.
      • 2+ years in retail, operations, or field support roles, preferably in a C Store Environment.
      • Strong communication and problem-solving skills.
      • Ability to travel frequently within the region.
      • Proficient in Microsoft Office and basic troubleshooting for systems.


      Enmarket is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
  • About the company

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