Company Description

Hi. We’re OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we’re a customer-focused business that is all about inspiring customer confidence.

At OFX, you’ll have the opportunity to reach beyond your role and function across disciplines. Make use of your diverse skill set at a business that values your expertise and turn your potential into reality.

Job Description

Purpose of your role

As the FIU Team Lead - NA, you will lead a team of investigators, oversee investigations, provide expert guidance, and collaborate with key stakeholders to combat financial crime effectively.

You will be accountable for overseeing the day to day FIU operational obligations of Suspicious Activity Reports (SARs) which also includes authorising submission, overseeing investigations, contributing and supporting complex matters or escalated investigations, developing the knowledge of your team through training and coaching.

You will also be accountable for ensuring compliance with AML/CTF regulatory obligations, review and updates to internal policies/procedures as well as supporting improvement initiatives across the Global FIU Team.

As the FIU Team Lead, you will drive a culture of excellence and empowerment, being confident to make risk-based decisions based on OFX policies and holding the team accountable to performance expectations.

What you do

• Overseeing the day to day NA FIU operations which also includes authorizing submissions and conducting 4-eye checks in line with OFX’s AML policy.
• People leadership fundamentals, including monthly 1:1 performance reviews, constructive and respectful ongoing feedback.
• Providing coaching, training, and ongoing supporting to the Transaction Monitoring Analysts and Financial Crime Investigators on red flags & indicators of ML/TF typologies.
• Make continuous improvements/recommendations to processes, procedures to refine operational processes, including completing periodic reviews.
• Support the review of AML/CTF regulatory changes that impact FIU operations & implement any operational changes as required.
• Coordinate workflow on a daily basis, to ensure FIU workforce planning requirements and team objectives are achieved and in accordance with SLAs & KPIs.
• Triage manual ML/TF referrals and liaise with the relevant staff across OFX where required to complete inquiries.
• Work in collaboration with data and analytics colleagues within the Compliance team to contribute or identify rule refinement, enhancement of controls opportunities related to detection scenarios or emerging risks.
• Communicate insights, trends or findings on investigation cases that are escalated to internal stakeholders, Compliance and Risk partners.
• Keep abreast of emerging AML/CTF trends and issues.

Qualifications

What you bring

Knowledge, skills, experience

• 3-5 years working in an operational Financial Crimes team in an investigative role with experience in AML/CTF obligations.
• Proven experience with the drafting and submission of SARs within financial services or related industries.
• Excellent knowledge of financial crime typologies, trends, and emerging risks.
• Strong leadership skills and ability to mentor and share knowledge.
• Experience interacting with key stakeholders (both internal and external).
• Excellent team player with strong interpersonal and communication skills sensitive to the needs of operational business units.
• Ability to work well under pressure.
• Self-directed, professional and strong initiative and organisational skills.

Additional Information

What it's like working at OFX

We’re OFXers because we want to make a difference. We see challenges as opportunities and we’re not afraid to roll up our sleeves to get stuff done. We’re committed to making things easier for our clients, pushing boundaries and continuing to move with the times so that we can continue to inspire confidence every day and through every transaction.

We operate as one team, cross-functionally and globally to drive outcomes that deliver excellence for our customers. We're curious self-starters who love learning and sharing our knowledge with others. We embrace change and use our initiative and resilience to overcome challenges.

• Always keep learning. We offer LinkedIn learning programs, which all OFXers have access to. We offer a variety of other learning programs and host an annual Open Day to encourage cross functional and soft skill learning
• Giving back, we encourage OFXers to give back to causes and communities that are important to them. We celebrate this with an annual volunteer day, that OFXers can use together or individually
• We promote an environment of reward and recognition, OFXers are encouraged to celebrate their peers’ effort, technical expertise or support through a range of channels and awards
• Our Good Vibes employee-led committees organize events to keep our employees engaged inside and outside the office. Our team wants you to feel welcome!

At OFX, we are committed to fostering a diverse and inclusive workplace where we value, respect, and encourage our people to be their authentic selves. With an employee base as diverse as the clients we serve, we know that being an inclusive workplace is fundamental to our continued success.

We encourage you to apply if this role aligns with your career aspirations.