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Financial Service Specialist 1 - Remote - Arizona
5 days agoWhat's your preference?
Job Description
- Req#: R-713450
Employer Industry: Retail
Why consider this job opportunity:
- Opportunity to earn performance-based incentives and bonuses
- Monthly work-from-home subsidy of $50
- Comprehensive benefits package including medical, dental, vision, life insurance, and retirement plans
- Flexible scheduling with the ability to work from home
- Supportive work environment focused on employee well-being and development
What to Expect (Job Responsibilities):
- Answer complex inbound account inquiries related to Visa, Retail, Debit, Loyalty Program, and Gift Card products
- Troubleshoot customer inquiries regarding online enrollment, password, and sign-on issues
- Enter and review new account applications from various channels
- Process and review register referrals, transactions, and credit line increase requests
- Perform other duties as assigned
What is Required (Qualifications):
- Minimum of 1 year of experience in customer service
- Ability to manage a high volume of calls with attention to detail and accuracy
- A quiet, distraction-free, and secure workspace
- Strong analytical, problem-solving, and decision-making skills
- Excellent verbal and written communication skills
How to Stand Out (Preferred Qualifications):
- Experience navigating multiple systems simultaneously, especially with dual monitors
- Proven ability to work autonomously with minimal supervision in a virtual environment
#Retail #CustomerService #RemoteWork #CareerOpportunity #EmployeeBenefits
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