Remote Jobs
Financial Services Specialist - 1 Remote - Colorado
5 days agoWhat's your preference?
Job Description
- Req#: R-724061
Employer Industry: Retail Financial Services
Why consider this job opportunity:
- Salary up to $28.00 per hour
- Eligible for performance-based incentives/bonuses
- Monthly work-from-home subsidy of $50
- Comprehensive benefits including medical, vision, dental, life insurance, and retirement plans
- Fully remote work opportunity with a flexible schedule
- Supportive company culture prioritizing employee well-being and development
What to Expect (Job Responsibilities):
- Handle complex inbound account inquiries using advanced knowledge of financial products
- Troubleshoot customer inquiries related to online services and account issues
- Process new account applications and review transaction requests
- Maintain accurate records of customer interactions and inquiries
- Perform additional duties as assigned by management
What is Required (Qualifications):
- Minimum of 1 year of experience in customer service
- Ability to manage a high volume of calls while ensuring excellent customer service
- A secure, quiet workspace free from distractions
- Strong technical troubleshooting skills and experience navigating multiple systems
- Excellent verbal and written communication skills
How to Stand Out (Preferred Qualifications):
- Experience in the retail financial services sector
- Familiarity with Visa, Retail, Debit, Loyalty Programs, and Gift Card products
- Proven ability to work autonomously with minimal supervision
#RetailFinancialServices #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits
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