Employer Industry: Retail

Why Consider this Job Opportunity:
- Incentive pay available upon successful completion of training
- Shift differential pay and work from home subsidy offered
- Comprehensive benefits package including Medical/Vision, Dental, Retirement, and Paid Time Away
- Opportunity for career growth and advancement within the company
- Fully remote work position with flexible scheduling options
- Supportive and collaborative work environment

What to Expect (Job Responsibilities):
- Handle complex inbound account inquiries and escalated customer calls
- Troubleshoot customer inquiries related to online enrollment, passwords, and sign-on issues
- Review new account applications and process register referrals
- Perform Nordstrom.com transactions, credit line increase requests, and payments
- Other duties as assigned by leadership

What is Required (Qualifications):
- Minimum of 1 year of customer service experience
- Must have a quiet, distraction-free, and secure workspace
- Ability to work flexible schedules, including nights and weekends
- Reliable internet connection with specific speed requirements
- Strong communication skills and ability to handle a high volume of calls with accuracy

How to Stand Out (Preferred Qualifications):
- Experience working in a virtual environment
- Technical troubleshooting skills and experience with multiple systems
- High level of self-motivation and ability to work autonomously
- Demonstrated analytical and problem-solving skills
- Strong integrity and ability to respect confidentiality

#RetailIndustry #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.