Nordstrom
Financial Services Specialist 1 – Remote - North Carolina
This job is now closed
Job Description
- Req#: R-628278
Employer Industry: Retail
Why Consider this Job Opportunity:
- Salary up to $50,000
- Opportunity for career advancement and growth within the organization
- Fully remote work from home position with a $50/month subsidy
- Comprehensive benefits package including medical, vision, dental, retirement, and paid time off
- Supportive work environment focused on Legendary Customer Service
- Shift differential pay available
What to Expect (Job Responsibilities):
- Answer complex inbound account inquiries related to Visa, Retail, Debit, Loyalty Program, and Gift Card products
- Troubleshoot customer inquiries regarding online enrollment, password, sign-on issues, and other online-related questions
- Process new account applications, register referrals, transactions, and credit line increase requests
- Handle a high volume of calls with detail and accuracy to deliver an excellent customer experience
- Perform other duties as assigned
What is Required (Qualifications):
- 1+ years of experience in customer service
- Quiet, distraction-free, secure workspace
- Ability to work flexible schedule including nights and weekends
- Reliable internet connection with minimum required speeds
- Clear and professional communication skills
- Strong analytical, problem-solving, and decision-making skills
How to Stand Out (Preferred Qualifications):
- Demonstrated computer experience and technical troubleshooting acumen
- Ability to navigate through multiple systems at once with dual monitors
- Experience working in a virtual environment
#Retail #CustomerService #RemoteWork #CareerGrowth #BenefitsPackage
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
An incredible eye for what's next in fashion. A passionate drive to exceed expectations. For more than 100 years, we've worked to deliver the best possible shopping experience, helping our customers express their style—not just buy fashion. Nordstrom, Inc. is a leading fashion retailer offering compelling clothing, shoes and accessories for men, women and children. Since 1901, we've been committed to providing our customers with the best possible service—and to improving it every day.
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