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Financial Services Specialist 1 - Remote - Texas
This job is now closed
Job Description
- Req#: R-718435
Employer Industry: Retail Financial Services
Why consider this job opportunity:
- Eligible to earn incentives after completing training
- Monthly work-from-home subsidy of $50
- Comprehensive benefits package including Medical/Vision, Dental, Retirement, and Paid Time Away
- Merchandise discount and Employee Assistance Program resources
- Fully remote position with set schedules available
- Opportunity to work with a reputable company known for its Legendary Customer Service
What to Expect (Job Responsibilities):
- Handle complex inbound account inquiries related to Visa, Retail, Debit, Loyalty Program, and Gift Card products
- Troubleshoot customer inquiries regarding online enrollment, passwords, and sign-on issues
- Review and enter new account applications from various channels
- Process register referrals, transactions, and credit line increase requests
- Perform other duties as assigned
What is Required (Qualifications):
- Minimum of 1 year of customer service experience
- Ability to manage a high volume of calls with attention to detail
- A quiet, distraction-free, and secure workspace
- Strong analytical, problem-solving, and decision-making skills
- Excellent verbal and written communication skills
How to Stand Out (Preferred Qualifications):
- Experience with technical troubleshooting and navigating multiple systems
- Ability to work autonomously with minimal supervision in a virtual environment
#Retail #CustomerService #RemoteWork #CareerOpportunity #EmployeeBenefits
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