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Financial Support Specialist (Remote)
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Job Description
- Req#: 1196
Employer Industry: Faith-Based Software Solutions
Why consider this job opportunity:
- Starting hourly rate of $15.50 with opportunities for career advancement
- Outstanding benefits package, including a 6% 401(k) match
- Access to a free Wellness Clinic staffed by a Nurse Practitioner
- A caring, friendly remote work environment
- Opportunity to positively impact ministries and support faith-based organizations
What to Expect (Job Responsibilities):
- Provide superior technical support to clients, ensuring a positive customer service experience
- Offer step-by-step instructions and troubleshoot issues for clients using software solutions
- Assist clients with accounting-related inquiries, including double-entry fund accounting principles
- Maintain a professional demeanor while communicating with clients and team members remotely
- Collaborate with team members to support a wide range of software solutions for clients
What is Required (Qualifications):
- Associate degree in Accounting, Finance, or a related field, or a high school diploma with 1-2 years of accounting experience
- Proven customer service skills and a strong customer service background
- Strong technical skills, including experience with various operating systems
- Knowledge of accounting programs (e.g., QuickBooks), bank reconciliations, payroll processes, and Chart of Accounts
- Excellent written and oral communication skills
How to Stand Out (Preferred Qualifications):
- Prior experience with employer financial products and an understanding of church operations
- Passion for technology and problem-solving in a customer service context
- Familiarity with networking concepts and accessing files on a network
#FaithBased #CustomerService #RemoteWork #CareerOpportunity #AccountingSupportAbout the company
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