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FIX Support Center technical support specialist
PayCompetitive
LocationHouston/Texas
Employment typeFull-Time
This job is now closed
Job Description
- Req#: JR102377
Employer Industry: HVAC Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on service levels and operational efficiency
- Work remotely from anywhere in the U.S.
- Competitive pay with potential for overtime
- Engage in a variety of projects and tasks within the HVAC field
What to Expect (Job Responsibilities):
- Assist technicians with troubleshooting and resolution processes
- Communicate effectively with field employees through calls, texts, and emails
- Create and drive adaptation and utilization in the field by responding to needs
- Develop and implement methodologies to improve service levels and operational efficiency
- Perform additional duties or special projects as assigned
What is Required (Qualifications):
- Minimum of 10 years of experience in the HVAC field
- Accredited HVAC/Mechanical trade school completion
- Strong problem-solving skills and ability to multitask
- Excellent communication skills in time-sensitive settings
- Ability to pass a full background screening and drug screening
How to Stand Out (Preferred Qualifications):
- Experience with split systems, package systems, mini-split, VRV and VRF systems, boilers, refrigeration, and controls
- Initiative and self-motivation as a self-starter
- Basic mechanical aptitude, mathematical, and English language skills
#HVAC #TechnicalSupport #RemoteWork #CareerGrowth #ProblemSolving
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