Remote Jobs
FNOL Customer Service Representative
This job is now closed
Job Description
- Req#: J0D76652282
Employer Industry: Subrogation Services
Why Consider this Job Opportunity:
- Salary up to $20.00 hourly
- Tiered support bonus system with the opportunity to earn up to $175 per month
- FNOL incentive program offering high-performers the chance to earn an additional $10 per day
- Fully remote work opportunity
- Casual and comfortable work environment with a focus on work-life balance
- Company events and volunteer opportunities to foster a sense of community
What to Expect (Job Responsibilities):
- Accept inbound calls from engineers, technicians, and other field operators reporting FNOL
- Communicate effectively and accurately enter data into a customized database
- Report underground damage to locate companies when necessary
- Provide outstanding service to customer representatives
- Analyze photos and map the correct location
What is Required (Qualifications):
- Minimum typing speed of 55 wpm, error-free
- Proficiency in Microsoft Excel, Word, Outlook, PDFs, and internet searches
- Advanced phone and verbal communication skills
- Active listening skills
- Excellent written communication skills
- Ability to analyze and interpret photos to determine damage
- Must establish an appropriate work environment within their home for work purposes
- 6 months to 1-year previous customer service call center experience required
- High School Diploma or equivalent
How to Stand Out (Preferred Qualifications):
- Experience with Microsoft Teams
#SubrogationServices #CustomerService #RemoteWorkOpportunity #CompetitivePay #WorkLifeBalance
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