Cox Communications
Follow Up Specialist (Cox Automotive Fleet Client Solutions Delivery)
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Job Description
- Req#: R202671862
Employer Industry: Automotive Services
Why consider this job opportunity:
- Hourly pay rate up to $22.69
- Opportunity for additional compensation through bonuses and incentive programs
- Exceptional work-life balance with flexible time-off policies
- Comprehensive healthcare options for individuals and families
- Professional development and continuing education opportunities available
- Inclusive parental leave policies and extra perks like pet insurance
What to Expect (Job Responsibilities):
- Manage logistics of fleet operations, ensuring timely maintenance and repairs of vehicles
- Handle all inbound calls promptly and gather customer requirements accurately
- Enter data regarding unit location and billing information during calls
- Make outbound calls to obtain updates on open events and keep customers informed
- Collaborate with roadside dispatchers to resolve issues and manage time effectively
What is Required (Qualifications):
- High school diploma or GED
- Up to 2 years of experience in a related field
- Strong customer service experience
- Must be available to work flexible shifts, including weekends and evenings
How to Stand Out (Preferred Qualifications):
- A degree in a related discipline or industry experience
#AutomotiveServices #CustomerService #CareerOpportunity #CompetitivePay #WorkLifeBalance
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Cox Communications, Inc. is an American digital cable television provider, telecommunications and home automation services.
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