SHAZAM recognizes that financial institutions build better communities, and this drives our passion to strengthen financial institutions. We are a trusted partner to our valued customers providing answers, choice, and innovation with an impeccable level of customer service - a level unmatched in the industry.

And here's the best part - we're a national company that offers a small-company feel, a cultural balance that's hard to come by but very real at SHAZAM. Your growth and development are top priorities and you'll be surrounded by talented individuals and postured to make a real difference in the company. As a team member at SHAZAM, you'll be an essential part of our mission as we work together strengthening financial institutions.

What we're looking for:

SHAZAM is looking for a Fraud Rules Analystto join our team. In this position, you'll work closely with the fraud strategy team and be involved in the creation of effective rule authoring strategies across multiple decision management platforms. You'll have an opportunity to help to plan, develop, implement, and maintain various rule authoring programs and and have an active role to contribute to the success of the organization's overall fraud management strategies.

This is a remote, third shift opening, Monday to Friday, 10pm - 7am (workweek starting on Sunday at 10pm) and is eligible for shift differential pay.

What you'll do:

• Collaborate with fraud fighting professionals to support the overall fraud strategy, specifically in the areas of data analysis and interpretation, authorization risk analysis, consumer identity management, and authorization decisioning.
• Author, develop, test, and maintain effective rule authoring strategies in various decisioning platforms and multiple service channels.
• Handle complex inquiries through support channels to fraud and transaction risk related items.
• Support the organization's fraud management program, including reporting and analysis of available fraud prevention, detection, and response tools.
• Serve as a subject matter expert for the fraud management tools for the organization.

What you need:

• Experience in rules authoring, development, and evaluation processes in decision management fraud detection platforms.
• Experience with SQL or Blaze rule authoring languages a plus.
• Strong technical background and attention to detail.
• Excellent communication skills and relationship building to effectively work with all levels within the organization and outside resources.
• Demonstrated organizational skills.

What's in it for you:

• Supportive, collaborative, inclusive, and diverse work environment.
• Career learning, development, and growth opportunities.
• Culture of respect and dignity, teamwork, honesty, and integrity.
• Excellent benefits:
  1. Health, dental, and vision insurance
  2. 401(k) retirement plan with company match
  3. Flexible spending and health savings accounts
  4. Life insurance and short- and long-term disability provided at no cost
  5. Time away from work - PTO, VTO, paid parental leave, and company holidays
  6. Educational assistance
  7. Professional Certification Bonus program

Actual compensation is based on various factors, such as geographic location, experience, education, and/or skill level, and is finalized at the time of offer.

SHAZAM is an equal opportunity employer, including those with disabilities or status as a protected veteran. All qualified applicants will receive consideration for employment.

Visa Sponsorship: This position is not eligible for sponsorship for work authorization by ITS, Inc. Therefore, if you require sponsorship for work authorization now or in the future, we cannot consider your application at this time.