• Job Description

  Req#: JR176710

  Claire's are hiring a French-speaking HR Administrator to join our European HR Service Centre. As a HR Shared Service Administrator, you are responsible for executing a first-class HR support service to our managers and employees using Workday, our People system.

  You will also be the first point of call for all HR-related queries, which you will respond to in accordance with our Service Level Agreement.

  We can offer this role on a hybrid basis working 2-3 days a week from our European HQ in Erdington.

  Main Responsibilities of the role include:

  • Administer all HR lifecycle task and approval activities accurately and diligently through the HRIS (Workday) in accordance with our Service Level Agreements.
  • Respond to HR queries providing advice and guidance, in accordance with our Service Level Agreements.
  • Ensure that the correct documentation has been collated to support the starter, leaver, job and pay changes processes and that they are correctly recorded in Workday in accordance with Company policy.
  • Maintain accurate personnel records, according to the agreed naming convention.
  • Ensure contract are issued accurately and signed copies are returned and saved as per company policy, where applicable.
  • Respond to external requests for information including references.
  • Ensure Right to Work evidence is collected in line with legislation and company policy.
  • Ensure all items required for payroll are actioned via Workday in accordance with the payroll calendars for each country.
  • Run reports and collate information to provide key KPI information about the kinds of queries and issues raised by our customers, to identify trends and respond proactively.
  • Run adhoc Workday reports as and when required.
  • Maintain an accurate, effective and translated (if required) knowledge base for customers.
  • Support field HR with absence management, probation, maternity, paternity, parental leave and dependent emergencies data as required.
  • Maintain all administration guidelines such as scripts, processes and procedures.
  • Support system testing and project work as required.
  • Carry out any other reasonable duties requested by the HRSS Management.
  • Build and maintain effective working relationships with key partners.

  What are we looking for?

  To be considered for this role we are keen to speak to candidates with the following skills and experience:

  • GCSE grade A to C in English
  • Demonstrable experience in administering systems
  • Understanding of the employee lifecycle and HR practice
  • Fluent French and English speaker
  • A dedicated team player, customer focused, and with a great eye for detail.
  • Ability to prioritise and organise your own workload.
  • Displays a ‘can do’ attitude towards problem solving and continuous improvement.

  Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.

• About the company

  Claire's is an American retailer of accessories, jewelry, and toys primarily aimed toward tween and teen girls.

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