University of Arkansas
Front Desk Scheduler II
This job is now closed
Job Description
- Req#: R0079609
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $31,740.80 per year
- Offers comprehensive health benefits, including medical, dental, and vision plans
- Generous holiday, vacation, and sick leave policies
- Education discount for staff and dependents, along with career training opportunities
- Supportive and collaborative work environment focused on improving patient care
- Opportunity to work at a prestigious institution dedicated to teamwork and diversity
What to Expect (Job Responsibilities):
- Greet and assist the public in a professional and friendly manner
- Schedule, reschedule, and coordinate patient appointments using the hospital systems
- Conduct insurance verification and benefit explanation for patients
- Collect payments, issue receipts, and manage daily deposits and financial records
- Maintain cleanliness and organization of the waiting area and assist with administrative tasks as needed
What is Required (Qualifications):
- High School diploma or GED
- Minimum of two (2) years of customer service or healthcare experience
- Strong communication skills with the ability to maintain confidentiality
- Proven ability to resolve conflicts professionally and effectively
- Experience utilizing communication devices and maintaining accurate records
How to Stand Out (Preferred Qualifications):
- Previous experience in a healthcare setting or similar administrative role
- Familiarity with scheduling software or hospital systems
- Skills in customer service recovery and patient-centered care
- Ability to assist in training and orientation of new staff members
#HealthcareServices #PatientCare #CustomerService #CareerOpportunity #UAMSCareers
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