California Jobs
FT Call Center Rep - Work From Home
This job is now closed
Job Description
- Req#: 32626186865
Employer Industry: Technology Services
Why consider this job opportunity:
- Salary up to $41,600 per year
- Comprehensive health, dental, and vision benefits
- 401k match to support your retirement savings
- Paid time off (PTO) for work-life balance
- Opportunity to work remotely from anywhere in the U.S.
- Immediate hiring to jumpstart your career
What to Expect (Job Responsibilities):
- Provide knowledgeable responses to basic client questions
- Elevate more complex cases to appropriate staff as needed
- Solve client problems and update account history effectively
- Follow up with clients to confirm their inquiries or requests are resolved
- Adhere to client SLAs and consistently meet production targets
What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Exceptional problem-solving skills
- Strong communication skills for effective client interaction
- Ability to work collaboratively with team members and management
- Experience in a customer service role is preferred
How to Stand Out (Preferred Qualifications):
- Previous experience in a call center environment
- Familiarity with client service level agreements (SLAs)
- Knowledge of account management processes
#TechnologyServices #CustomerService #RemoteWork #CareerOpportunity #HiringImmediately
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