• Job Description

  Req#: 4936518
  
  Jefferson-Madison Regional Library is seeking candidates to be considered for a full-time Circulation Support Staff position for t he Northside Library who are highly motivated and who support JMRL's Mission Statement to foster personal growth and life-long learning for all by connecting people with ideas, information, and each other.
  
  The preferred starting salary for this position is $15.00 an hour ($31,200.00 annually). This is a full-time, non-exempt position which provides excellent benefits including 13 paid holidays plus 1 floating holiday, paid vacation and sick leave, health insurance options with employer contribution, employer-paid life insurance, City's retirement options, gym membership reimbursement, and continuing education/training opportunities.
  • For a general summary of benefits offered by the City, please click the 'benefits' tab on this posting, or visit https://www.charlottesville.gov/1047/Employee-Benefits .
  • The City of Charlottesville manages its own retirement system and does not participate in VRS; however, the City has a Portability Agreement with VRS and there are certain provisions that must be met. If questions pertaining to the Portability Agreement, please contact the City's Benefits Administrator at 434-970-3462.
  This position performs responsible work at the Northside Library Circulation Desk, under the general supervision of the Circulation Manager or Circulation Support Supervisor, depending on assigned branch.
  
  For more information about the Library and this position please go to: https://www.jmrl.org
  
  Note: This job opportunity is advertised with a closing date of Continuous. If interested in being considered, an application should be submitted as soon as possible. Applications will be evaluated on a continuous basis. Interviews will be conducted as soon as possible during the recruitment. Applications may no longer be considered once a candidate to fill the position is identified. This job announcement will close when the position(s) have been filled and may close at any time.
  
  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential functions. The essential functions of the job are not limited to those listed in the job description. The JMRL retains the discretion to add to or change the duties of the position at any time.
  
  Duties may vary based on assigned branch:
  
  • Provides all library circulation services, including checking circulating materials in and out and assessing materials for damage or missing parts.
  • Explains and enforces library policies and procedures.
  • Registers patrons for library cards.
  • Handles patron inquiries, both in person and on the telephone.
  • Processes holds for pick up in branch or for other service locations.
  • Sorts, shelves, and shifts library materials.
  • May assist patrons with other routine library services such as faxing, printing, copying and computer needs.
  • Collects library fines and fees for damaged items, replacement costs and overdue items. Maintains and balances cash register, counts drawer at closing and resets register at opening.
  • Follows library procedures for opening, operating, and closing library branch.
  • May assume responsibility for department/library in absence of supervisor/manager.
  • Checks in magazines and newspapers and ensures they are in correct place in library.
  • May be asked to process interlibrary loans; research patron requests, contact potential lending libraries, and process incoming and return loans.
  • Flexible schedule including days, evenings, and weekends.
  • Responsible for appropriate use and maintenance of JMRL equipment, tools, and other resources, including work time.
  • Regular and reliable attendance.
  Other Duties:
  
  • Performs additional duties to support operational requirements as apparent or assigned.
  Education and Experience: Candidates may qualify by demonstrating the required knowledge and skills outlined for the job through experience(s) other than formal education.
  • High School or GED and previous experience working in a public customer service environment and working with Windows.
  OR
  • Previous experience working in a public customer service environment and working with Windows.
  OR
  • An equivalent combination of education and experience may be considered in lieu of the specific requirements listed above.
  Certifications/Licenses/Other Requirements:
  • Required to successfully pass a pre-employment background check.
  • Requires a flexible schedule including days, evenings, and weekends.
  
  KNOWLEDGE, SKILLS, ABILITIES AND OTHER CHARACTERISTICS:
  Job Knowledge:
  • Knowledge and ability to apply, explain and enforce library policies and procedures.
  • Knowledge of computer hardware.
  • Knowledge of Dewey Decimal system.
  Reading:
  • Intermediate: ability to read and understand written materials such as newspapers, magazines, journals, multi-step instruction manuals, and reference materials.
  Writing:
  • Basic: ability to write simple letters, paragraphs and sentences containing subject, verb, and object, and/or series of numbers, names, and addresses.
  Math:
  • Basic: Ability to perform the four basic arithmetic operations (addition, subtraction, multiplication, division). Ability to perform functions associated with the receipt of funds, including record keeping and preparing money for deposit.
  Communication Skills:
  • Routine: Examples include regular and routine interaction involving providing or exchanging information.
  Independence and Decision-Making:
  • Requires General Direction: normally performs the job by following general instructions or established standard operating procedures and/or policies. There is some discretion when making decisions among a few easily identifiable choices of the appropriate procedure or policy to apply to duties. Performance is reviewed frequently.
  Technical Skills:
  • Basic: uses standard technical skills appropriate to the assigned and apparent job responsibilities.
  Fiscal Responsibilities:
  • Receives and disburses funds and prepares money for deposit.
  Supervisory Responsibilities:
  • No responsibility for direction or supervision of others.
  Other Characteristics:
  • Strong public service orientation.
  • Performs tedious or exacting work.
  • Constant interruptions and requests for service.
  • May require dealing with angry, frustrated and/or upset individuals.
  • Frequent change of tasks.
  • Working closely with other as part of a team.
  • Requires a flexible schedule including days, evenings, and weekends.
  Physical Demands:
  
  • Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
  • Work requires pushing/pulling, standing for extended periods, stooping, bending, and carrying.
  • Must be able to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
  • Ability to observe details at close range (within a few feet of the observer).
  Machines, Tools, Equipment, Software and Hardware:
  
  • Typically requires use of standard office equipment and telephone, and related software and hardware; book trucks and carts, and any other equipment as appropriate or as assigned.
  Work Environment:
  
  • Work is performed in office environment where there may be exposure to computer screen for extended periods of time, monitor glare and dust.
  • The noise level in the work environment is usually quiet.

• About the company

  Charlottesville, colloquially known as C'ville, is an independent city in the Commonwealth of Virginia.

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