• Job Description

  Req#: 15035
  Job Purpose:
  Supervises dealers in an assigned table section
  Job Duties and Responsibilities:
  (Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)
  1. Promotes guest relations by greeting players in a friendly and courteous manner and learning and using the names of regular players. - 25%
  2. Facilitates the accurate collection of revenue by ensuring dealers are observing proper procedures and initiating corrective action as needed. - 25%
  3. Protects game integrity by scanning assigned tables for irregularities in dealing procedures, informing Shift Manager accordingly, making rule decisions as needed, and resolving guest disputes. - 25%
  4. Supervises Dealers by offering correct dealing procedures, documenting training and counseling in the Team Member Performance Log, and initiating disciplinary actions and/or commendations with assistance if needed. - 15%
  5. Ensures departmental processes are initiated and/or completed by preparing forms and documents as required. - 10%
  Job Specifications:
  Education and Experience:
  Essential:
  • High School Diploma or G.E.D.
  • 2 years of dealing experience
    
  • Experience dealing craps or roulette
  Desirable:
  • Table games floor manager experience and/or training
  • Experience scheduling dealers and dealer rotations
  • Tribal gaming experience
    
  Skills and Knowledge:
  Essential:
  • Proficiency in all rules and procedures applicable to black jack games, game protection, and accounting and dealing processes
  • Ability to communicate effectively with players and team members
  • Ability to understand and follow verbal directives and written directions
  • Ability to provide guidance to table game team members
  • Ability to maintain professionalism and composure
  • Ability to perform simple mathematical calculations
  • Ability to complete forms and documents
  • Ability to stand or walk for up to six hours at a time
  • Ability to work in a smoking environment
  • Ability to accept constructive criticism
  • Ability to appear for work on time
  • Ability to work any shift
  • Ability to work overtime
  • Working knowledge of MS Word and Outlook
  Desirable:
  • Basic understanding of rules and procedures applicable to pai-gow and/or poker games
  • Ability to rate guest playing skills
  • Ability to card count
  • Advanced computer skills
  • Multi-lingual
  Supervisory/Managerial Accountability:
  Direct: None
  Indirect: None

• About the company

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