Breakthru Beverage Group

Full Time Customer Care Associate - 100% Remote


Pay$17.50 / hour
LocationRemote
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 26890
      Employer Industry: Customer Service

      Why Consider this Job Opportunity:
      - Salary up to $17.50 per hour
      - Opportunity for career advancement and growth within the organization
      - 100% Remote work opportunity in specified states
      - Supportive and collaborative work environment
      - Chance to make a positive impact on customer satisfaction and sales
      - Work hours from 11:30 AM EST to 8:00 PM EST

      What to Expect (Job Responsibilities):
      - Process incoming orders and resolve customer inquiries in SAP
      - Maintain world-class customer service standards
      - Build and manage relationships with customers and business units
      - Develop rapport with customers and actively listen to gain more information
      - Identify and evaluate opportunities to increase customer retention

      What is Required (Qualifications):
      - High school diploma or equivalent required
      - Basic PC skills using MS Office and other various computer programs
      - Results-oriented professional with verbal/written communication skills
      - Ability to multi-task, work independently or within a team, and meet deadlines
      - Utilize sound judgment and problem-solving skills

      How to Stand Out (Preferred Qualifications):
      - Bachelor’s degree in a related field and/or equivalent training and work experience
      - 1-2 years of previous experience in a customer service role
      - Experience in consumer products or distribution industry

      #CustomerService #RemoteWork #CareerGrowth #CompetitivePay #CustomerSatisfaction

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Breakthru Beverage is a leading North American distributor of the world’s top luxury and premium wine, spirits and beer brands.