Remote Jobs
Full Time Remote Customer Service Rep - Emergency Roadside Service
This job is now closed
Job Description
- Req#: JR12199
Employer Industry: Automotive Services and Membership Organization
Why consider this job opportunity:
- Salary of $19.00 per hour, with shift premiums for evening and weekend shifts
- Performance-based incentives and a $250 Perfect Attendance bonus after 90 days of incident-free attendance
- Comprehensive benefits package including 401k match, medical, dental, vision, PTO, and tuition reimbursement
- Opportunities for voluntary overtime and flexible scheduling after training
- Remote work opportunity with the ability to assist members from anywhere
What to Expect (Job Responsibilities):
- Respond to member/customer requests for emergency road service in a call center environment
- Gather information regarding service needs and provide details about Emergency Road Service benefits
- Communicate with contractors regarding member locations and estimated times of arrival
- Analyze member accounts to identify additional products and services that may benefit them
- Maintain accurate records and close out service requests in the system
What is Required (Qualifications):
- High school diploma or equivalent
- Minimum of 6 months customer service experience, preferably in a call center environment
- Proficient in navigating a PC and accurately inputting information using a keyboard
- Strong communication skills and ability to handle customer inquiries professionally
- Must qualify, obtain, and maintain all applicable state licenses for servicing products
How to Stand Out (Preferred Qualifications):
- College-level coursework in Business, Marketing, Geography, or related fields
- Experience in remote work and promoting products and services
- Familiarity with North American geographical relationships and road condition terminology
- Previous experience in cross-selling and up-selling products
#AutomotiveServices #CustomerService #RemoteWork #CareerOpportunities #ComprehensiveBenefits
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.