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Fully-remote Claims Assistant
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Job Description
- Req#: JP-005608424
Employer Industry: Warranty Claims Management
Why consider this job opportunity:
- Salary up to $22.00/hr
- Fully remote work opportunity
- Comprehensive benefits including medical, dental, vision, and 401(k) plan
- Supportive work environment with a focus on customer service
- Opportunity to develop skills in claims processing and customer interaction
What to Expect (Job Responsibilities):
- Provide quality handling of low to medium-complexity roofing warranty claims from initial notice to resolution
- Collaborate with the Warranty Claims Manager to meet customer needs
- Review and validate incoming claims and warranty registrations
- Maintain accurate records of all claims submitted and their statuses
- Conduct analysis and prepare claims reports for management
What is Required (Qualifications):
- Strong customer service skills with the ability to handle difficult situations
- High attention to detail and proficiency in data entry
- Experience with MS Office
- Ability to work during day shift hours, Monday through Friday
- Associates Degree or higher is highly preferred
How to Stand Out (Preferred Qualifications):
- Experience with Google Suite and CRMs preferred
- Knowledge of roofing is a plus
#WarrantyClaims #RemoteWork #CustomerService #ClaimsProcessing #InsuranceIndustry
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