• Job Description

  Req#: 14813

  The ancestors of the Sycuan Band of the Kumeyaay Nation existed many centuries ago as a community of people…a Tribe living together, farming, hunting and fishing to survive.
  
  Much has changed since that time. Today the Sycuan Tribe governs its Reservation, owns and operates a Casino and a Golf Resort, and owns a number of other business ventures in the San Diego Region.
  
  One attribute that remains unchanged, however, is Sycuan's sense of community. Sycuan is more than just a business. Sycuan is a community of people working together toward a common goal. Whether you work in our state-of-the-art Casino, our beautiful Resort, or become a staff member in our Tribal Government division, you will be part of the Sycuan family.

  Job Purpose:

  Greets guests, answers incoming calls, and provides clerical assistance

  Job Duties and Responsibilities:

  (Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Gaming Commission Management at any time)

  • Provides initial public service by greeting all visitors, vendors, and team members in a friendly and courteous manner, screening and directing visitors and team members to the appropriate staff member, answering general inquiries, providing appropriate information, and answering all incoming telephone calls and transferring calls as appropriate.

  • Provides support to Backgrounds Investigations Department by assisting applicants and newly hired team members during the initial intake process, answering general questions, and conducting reference checks using established procedures.

  • Provides administrative and clerical support by receiving and distributing external and interoffice mail and distributing mail appropriately; preparing outgoing mail using postage machine and placing into mailbox.

  • Coordinates purchasing for the Gaming Commission by maintaining general supply vendor files, stocking and maintaining break room supplies, coordinating office machine maintenance.

  • Maintains a professional department image by consistently communicating and presenting information in a professional manner in all business interactions.

  • Provides administrative assistance to other Gaming Commission Departments

  Job Specifications:

  Education and Experience:

  Essential:

  High School Diploma or G.E.D.

  Desirable:

  • Secretarial experience

  • Receptionist/clerical experience
  • Guest service experience

  Skills and Knowledge:

  Essential:

  • Ability to interact effectively with team members, guests and vendors
  • Ability to communicate effectively in the English language
  • Ability to maintain professionalism and composure
  • Ability to maintain confidentiality
  • Ability to sit for up to eight hours at a time
  • Ability to lift up to twenty pounds unassisted
  • Ability to understand and follow verbal and written directions
  • Ability to accept constructive criticism
  • Ability to appear for work on time

  Desirable:

  • Multi-lingual

  Supervisory/Managerial Accountability:

  Direct: None

  Indirect: None

  If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team!

• About the company

  Voted best & luckiest casino in San Diego! See what all the hype is about with iconic restaurants, casino gaming, entertainment & more.

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