Teleperformance
Gaming Compliance Auditor
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Job Description
- Req#: 75793
Employer Industry: Online Gaming Compliance
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- 100% remote work opportunity, providing flexibility in your work environment
- Competitive wages with comprehensive benefits including medical, dental, vision, and 401k
- Paid training and generous paid time off
- Supportive and inclusive workplace culture that values employee well-being
- Chance to make a significant impact on compliance and customer experience in the gaming industry
What to Expect (Job Responsibilities):
- Lead the integration of customer experience best practices into compliance workflows to minimize player friction while adhering to regulations
- Analyze the player journey to identify areas for streamlining regulatory checks to enhance engagement and retention
- Collaborate with Customer Support management to ensure player interactions regarding compliance are handled efficiently and transparently
- Serve as the main point of contact for regulatory bodies, managing inquiries and audits
- Oversee Anti-Money Laundering (AML) compliance and develop internal controls to meet regulatory standards
What is Required (Qualifications):
- Proven experience (5 years) in a compliance, risk management, or legal role within the online gaming/iGaming industry
- Bachelor's degree in a relevant field such as Business, Law, or a related discipline
- Deep knowledge of online gaming laws, regulations, and reporting requirements across various jurisdictions
- Strong communication skills for effective liaison with regulators, team members, and players
- Ability to obtain and maintain a personal gaming license through relevant regulatory bodies
How to Stand Out (Preferred Qualifications):
- Relevant compliance certifications (e.g., Certified Anti-Money Laundering Specialist (CAMS))
- Experience collaborating with licensing teams or analysts on submission processes
- Demonstrated experience managing regulatory relationships and leading audit processes
#OnlineGaming #Compliance #RemoteWork #CareerOpportunity #EmployeeWellbeing
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
We are the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.
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