• Job Description

  Req#: 32511785999

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  What To Expect

  As Tesla expands, we are seeking exceptional leaders to drive our growth by forming exceptional teams and refining processes that enhance the entire customer experience. As a General Manager, your primary responsibility is to guarantee the site's success by overseeing all sales and service operations. In this pivotal role, you will lead cross-functional managers and institute streamlined, customer-focused processes to propel Tesla's mission of accelerating the global transition to sustainable energy. We're looking for a candidate who can make a significant impact in this leadership position.

  What You'll Do

  1. Team Development: Understands individual motivations and coaches for growth, fostering a culture of inclusion and psychological safety
  2. Customer Satisfaction: Manages the end-to-end customer journey, monitoring service trends, and improving communication, processes, and relationships
  3. Adaptability: Excels in dynamic problem-solving, leading with a clear "why," and remaining resilient under pressure, while actively pursuing personal development
  4. Results-Oriented: Communicates business priorities, ensures clear expectations, and takes ownership of site performance, setting and achieving targets while holding the team accountable

  What You'll Bring

  1. Bachelor's Degree, professional experience leading an end-to-end customer-facing operation in a fast-paced environment, or equivalent experience
  2. Relentless drive for excellence; provides recognition and feedback daily while making team members feel included and valued
  3. First-principles thinker who finds a creative path to solve previously unsolvable problems, with exceptional integrity through dedicated and ethical approach to sales and service operations
  4. Commitment and enthusiasm to work evenings and weekends alongside the rest of the team
  5. Must be able to stand or sit for 8 hours or more; occasional travel required for offsite meetings and events, typically less than 10% of the time
  6. Valid driver's license required
  7. For roles in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires a Motor Vehicle Salesperson License issued by the State DMV. Without this license, you cannot engage in sales activities. Please check your eligibility with your state DMV.
  8. For roles in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Tesla will assist with obtaining this if needed.

  Benefits

  Compensation and Benefits

  Along with competitive pay, full-time Tesla employees are eligible for benefits from day 1, including:

  • Multiple medical plans with $0 payroll deduction
  • Family-building, fertility, adoption, and surrogacy benefits
  • Dental and vision plans with options at no cost to employees
  • Health Savings Account contributions, Flexible Spending Accounts
  • 401(k) with employer match, Employee Stock Purchase Plan, and other financial benefits
  • Basic Life, AD&D, disability insurances
  • Employee Assistance Program
  • Sick, vacation, paid holidays, flexible time for salaried roles
  • Childcare support, voluntary benefits, wellness programs, and employee discounts

  Expected Compensation

  $120,000 - $180,000 annually plus cash and stock awards and benefits. Compensation varies based on location, experience, and other factors.

  Additional Details

  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Sales and Business Development
  • Industries: Motor Vehicle Manufacturing, Renewable Energy, Semiconductor Manufacturing, Utilities

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• About the company

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