• Job Description

  Req#: A3430-25-0010?language=en&page=180&sort=publicationDateDesc

  Job summary

  This is a new exciting role, working for the East Kennet PCN based at Ramsbury & Wanborough Surgery.

  The role of the GPA is varied and a mixture of clinical and administrative duties. It is a part time role, Wednesday - Friday. No two days will be the same!

  As this is a new role, it will continue to evolve and other duties and responsibilities are likely to be added over time.

  Main duties of the job

  This relatively new role to the NHS combines administrative duties and hands on clinical work. The role will support the GPs in the smooth running of clinics by performing the more routine administration (including clerical support) and clinical tasks (such as vaccinations and promoting a healthy lifestyle). The GPA will be part of the multidisciplinary team providing excellent care to patients.

  The postholder will:

  • Receive, assist, and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient, and effective manner.
  • Facilitate effective communication between patients, members of the primary health care team, and other associated healthcare agencies.
  • Review patients needs and help them access the services and support they require.

  About us

  This role will join a friendly and supportive multidisciplinary team of GPs, nurses, HCA's and administrative staff. Ramsbury Surgery is based on the outskirts of the village and serves a rural population.

  Details

  Date posted

  31 July 2025

  Pay scheme

  Other

  Salary

  £12.50 to £12.79 an hour

  Contract

  Permanent

  Working pattern

  Part-time, Flexible working

  Reference number

  A3430-25-0010

  Job locations

  Ramsbury Surgery

  Whittonditch Road

  Ramsbury

  Marlborough

  Wiltshire

  SN8 2QT

  
  

  Job description

  Job responsibilities

  The duties and responsibilities to be undertaken may include any or all of the items in the following list:

  Assisting clinical staff with patient administrative tasks, for example relaying messages from clinical staff to patients.

  Contacting and liaising with multidisciplinary teams

  Undertaking NHS Health checks

  Carers Lead

  Administering Flu Vaccinations

  Maintaining Patient Registers/Recall Systems

  Help take administrative pressure off the GPs and other clinical staff.

  Contact Discharged Frailty patients to discuss care going forward and to ensure their care has been properly transferred to the most appropriate service.

  This list is not exhaustive and other reasonable clinical & non-clinical tasks will be added by management as and when required. Duties may be varied from time to time, dependent on current business needs and evolving Practice workload.

  Administrative And Professional Responsibilities

  Able to obtain and document informed consent (either verbal or written)

  Ensure accurate notes of all consultations and treatments are recorded in the patients notes on the clinical computer system as appropriate

  To maintain accurate patient records and enter onto the computer using agreed Read Codes

  Dealing with telephone enquiries appropriately and according to Practice policy

  Job description

  Job responsibilities

  The duties and responsibilities to be undertaken may include any or all of the items in the following list:

  Assisting clinical staff with patient administrative tasks, for example relaying messages from clinical staff to patients.

  Contacting and liaising with multidisciplinary teams

  Undertaking NHS Health checks

  Carers Lead

  Administering Flu Vaccinations

  Maintaining Patient Registers/Recall Systems

  Help take administrative pressure off the GPs and other clinical staff.

  Contact Discharged Frailty patients to discuss care going forward and to ensure their care has been properly transferred to the most appropriate service.

  This list is not exhaustive and other reasonable clinical & non-clinical tasks will be added by management as and when required. Duties may be varied from time to time, dependent on current business needs and evolving Practice workload.

  Administrative And Professional Responsibilities

  Able to obtain and document informed consent (either verbal or written)

  Ensure accurate notes of all consultations and treatments are recorded in the patients notes on the clinical computer system as appropriate

  To maintain accurate patient records and enter onto the computer using agreed Read Codes

  Dealing with telephone enquiries appropriately and according to Practice policy

  Person Specification

  Qualifications

  Essential

  • GCSE/NVQ level 2 or equivalent; or detailed patient services knowledge

  Experience

  Essential

  • Must have customer/patient care skills and have worked in a customer/patient facing environment.
  • Administrative experience is essential.
  • Competence in Microsoft Office packages (Outlook, Word, Excel).
  • Ability to compile and analyse statistical information.

  Desirable

  • Experience of working with clinical systems i.e. SystmOne would be desirable.
  • Experience of working in a public sector/healthcare environment would be extremely advantageous.

  Person Specification

  Qualifications

  Essential

  • GCSE/NVQ level 2 or equivalent; or detailed patient services knowledge

  Experience

  Essential

  • Must have customer/patient care skills and have worked in a customer/patient facing environment.
  • Administrative experience is essential.
  • Competence in Microsoft Office packages (Outlook, Word, Excel).
  • Ability to compile and analyse statistical information.

  Desirable

  • Experience of working with clinical systems i.e. SystmOne would be desirable.
  • Experience of working in a public sector/healthcare environment would be extremely advantageous.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  East Kennet Primary Care Network

  Address

  Ramsbury Surgery

  Whittonditch Road

  Ramsbury

  Marlborough

  Wiltshire

  SN8 2QT

  
  

  Employer's website

  https://www.ramsburyandwanboroughsurgery.com/index.aspx (Opens in a new tab)

  Employer details

  Employer name

  East Kennet Primary Care Network

  Address

  Ramsbury Surgery

  Whittonditch Road

  Ramsbury

  Marlborough

  Wiltshire

  SN8 2QT

  
  

  Employer's website

  https://www.ramsburyandwanboroughsurgery.com/index.aspx (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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